Professional in food and beverage industry with strong focus on team collaboration and achieving results. Adept at managing operations, ensuring quality, and driving customer satisfaction. Known for reliability and adaptability in meeting changing needs. Skilled in inventory control, staff training, and cost management.
Overview
28
28
years of professional experience
Work History
Food and Beverage Manager
Bowl 360 Strike City
Spring Hill, FL
02.2025 - Current
Developed and implemented comprehensive training programs for staff to enhance service quality and operational efficiency.
Collaborated with culinary team to create innovative menu offerings aligning with market trends and customer preferences.
Managed vendor relationships to negotiate favorable terms and ensure consistent supply of high-quality products.
Resolved customer complaints involving food or beverage quality and service.
General Manager
Burger King
Crystal River, Fl
04.2015 - 02.2025
Trained employees on duties, policies and procedures.
Recruited, interviewed and hired qualified staff for open positions.
Created schedules and monitored payroll to remain within budget.
Supervised employees through planning, assignments and direction.
Administered employee discipline through verbal and written warnings.
Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Guided management and supervisory staff to promote smooth operations.
Led employee evaluations with constructive feedback to boost performance.
Delivered exceptional client experiences through hands-on leadership of associates and managers.
Prepared staff work schedules and assigned team members to specific duties.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
General Manager and Managing Partner
All-American Bar and Grill
Bluffton, SC
10.2013 - 03.2015
I controlled all operations of a bar and grill, front and back, from conception to opening, through to the end, when my partner sold the business.
Trained employees on duties, policies and procedures.
Recruited, interviewed and hired qualified staff for open positions.
Supervised employees through planning, assignments and direction.
Recruited, trained and empowered employees to achieve key performance indicators.
Tracked monthly sales to generate reports for business development planning.
Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
Designed sales and service strategies to improve revenue and retention.
Developed service and sales strategies to improve retention and revenue.
Prepared staff work schedules and assigned team members to specific duties.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Implemented successful business strategies to increase revenue and target new markets.
Created effective business plans to focus strategic decisions on long-term objectives.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Directed or coordinated financial or budget activities to fund operations and maximize investments.
Food and Beverage Director
Brassie Grille at Aquarina
Melbourne Beach, FL
08.2012 - 08.2013
I built the menu, procured the necessary equipment and brought the food preparation areas into compliance before opening, and oversaw the entire operation during my time
It was made into a successful golf course grille and bar and continues to grow due to my efforts.
Assistant Manager
Capt'n Jacks Bar & Grille
Tarpon Springs, FL
08.2010 - 08.2011
I was hired as an Assistant Manager at Catches and was quickly assigned the tasks of scheduling, inventory control, payroll, and staff hiring and training! In Sept., 2010 I was transferred to Capt'n Jacks to oversee the start of a new sports bar built on the second floor of the existing Tiki Bar and Restaurant! I was named Manager of the upper level and ran all aspects of its growth.
Asst Manager
Eastlake llc, Catches Waterfront Grille
Port Richey, FL
03.2010 - 08.2010
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Enforced company policies and procedures to strengthen operational standards across departments.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Directed and led employees, supervising activities to drive productivity and efficiency.
Coached team members and delivered constructive feedback to promote better productivity and build confidence.
Completed inventory audits to identify losses and project demand.
Bar Manager
Applebee's
Parkway, Gatlinburg, TN
04.2002 - 04.2007
I was hired as a bartender, but was very quickly promoted to be responsible for all aspects of the bar operations
These included inventory control, scheduling, managing the staff, and maintaining policies and procedures.
General Manager
Stool Pigeon's
Parkway, Gatlinburg, TN
08.2001 - 02.2002
I was hired and moved to Gatlinburg for this opportunity
Once in place, I wrote An Excel program that was a P&L statement, inventory, purchase logs and sales and labor reports since they had none of these control measures in place
I also trained the staff in the areas of health and safety codes
We passed the Inspection and showed a significant profit after only 5 weeks.
General Manager
Ker's Wing House, Inc
Largo, FL
02.1998 - 07.2001
I went through 8 weeks of BOH training and 6 weeks FOH before being placed as an Assistant Manager
I performed those duties for four locations over an 18 month period before being placed as Kitchen Manager in New Port Richey for 6 months
I was then promoted to General Manager in Ocala, which I performed for the rest Of my employment.
Education
Graduate - Business
Hershey High School
Hershey, PA
01.1989
Skills
Certified Serv-Safe Food Manager
Extremely proficient at Microsoft Windows, Excel & Word
Extremely proficient at Micros and Aloha Restaurant Management applications
Extremely resourceful and quick-thinking with an eye towards anticipating and solving problems in a respectful and timely manner
Director of Food & Beverage | Executive Chef at Royal Sonesta Chicago River NorthDirector of Food & Beverage | Executive Chef at Royal Sonesta Chicago River North