Daryl Pokladnik
Cape Coral
Summary
Detail-oriented Home Automation Service Technician with strong installation, repair, and troubleshooting skills. Committed to enhancing customer satisfaction through effective education and preventive maintenance.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Home Automaion Service Technician
Elxai Home Automation
Naples, FL
01.2022 - Current
- Diagnosed and repaired home automation systems, ensuring optimal functionality for clients.
- Conducted routine maintenance on smart devices to enhance system reliability and performance.
- Collaborated with engineering teams to troubleshoot complex technical issues effectively.
- Educated clients on system features, improving user experience and satisfaction.
- Managed installation of home automation products, adhering to safety standards and protocols.
- Mentored junior technicians, fostering skill development and knowledge sharing within the team.
- Explained diagnostic findings to customers and outlined repair or service options.
Warehouse Operations Manager
Powered Electric Supply
Cape Coral, FL
04.2019 - 12.2021
- Oversaw daily operations to ensure efficient warehouse processes and inventory management.
- Developed and implemented best practices for safety protocols, enhancing workplace compliance.
- Trained and mentored staff on operational procedures, improving team performance and productivity.
- Analyzed workflow data to identify bottlenecks and initiated process improvements, increasing efficiency.
- Managed inventory control systems to optimize stock levels and reduce discrepancies.
- Coordinated logistics for inbound and outbound shipments, ensuring timely deliveries to customers.
- Worked closely with third-party logistics providers to secure cost-effective shipping solutions for outgoing orders.
Michelin US 9 Manufacturing
Michelin Ardmore Manufacturing
Ardmore, OK
03.2002 - 08.2013
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Punctual and reliable
- Troubleshooting skills
- Problem and issue resolution
- Troubleshooting
- Component repairs
- Teamwork and collaboration
- Multitasking
Certification
Lutron RA3, RA2 certification
Control 4 Installer certification
Alarm.com certification
Certifications
Certified in RA3 and RA2 Lutron Lighting. Installation of processors, switches, and programming.
Control 4 Installation Certification
Alarm.com certification
Timeline
Home Automaion Service Technician
Elxai Home Automation
01.2022 - Current
Warehouse Operations Manager
Powered Electric Supply
04.2019 - 12.2021
Michelin US 9 Manufacturing
Michelin Ardmore Manufacturing
03.2002 - 08.2013