Branch manager and outside sales representative, with an enormous drive to succeed and excellent communication skills. Able to obtain and retain knowledge on a wide variety of parts and items.
Works incredibly well with a diverse group of individuals and customer base.
Upholds a positive attitude despite challenges and complications in a fast-paced industry and ever-changing supply chain concerns.
Overview
14
14
years of professional experience
Work History
Branch Manager
Bearing Headquarters Company
Decatur, IL
05.2024 - Current
Grew and maintained an industrial distribution branch totalling $4 million in sales per year.
Managed an office of five individuals consisting of inside sales and warehouse direction.
Simultaneously worked as the sole outside sales representative.
Oversaw multiple accounts, ranging from $500,000 per year in sales to small local accounts.
Maintained oversight of stock inventory numbers and warehouse procedures.
Maintained high rate of customer service protocol for inside sales representatives.
Utilized various computer systems to enter orders, monitor sales trends, and adjust sales needs based on sales numbers.
High attention to email communication.
Fair amount of Excel and Word experience.
Stood as the main point of contact for various complicated industrial part questions and processes.
Started with company in the warehouse, organizing daily orders and operating a forklift.
Promoted to inside sales after one year in warehouse
During time as an inside sales representative, handled several phone calls per day, instilled strong customer service skills to colleagues, and assisted anyone in the branch needing assistance (operations manager, inside sales teammates, outside sales, and warehouse employee).
Customer Sales Representative
Store Supply Warehouse
Bridgeton, MO
06.2013 - 05.2015
Took inbound calls from customers across the country, assisting them with store supply needs and purchases.
Answered questions coming from a diverse customer base.
Logistic heavy industry - prepared and assisted in the creation and tracking of important shipments.
Monitored shipments from both LTL and courier delivery services.
Promoted to SSW Dealer Supply, a new division within Store Supply Warehouse, and worked with automobile dealers across the country in their business needs.
Promoted to SSW Wholesale, managing larger shipments of store supply items such as bags, display counters, etc., for businesses such as Goodwill and Academy Sports + Outdoors.
Assistant Director
Virginia Quilt Museum
Harrisonburg, VA
03.2010 - 03.2012
Maintained database and daily tasks of over 400 museum volunteers.
Organized and provided tours and knowledge of museum exhibits.
Organized and performed at local events, with a heavy emphasis on public speaking.
Designed and created attractive traffic flow for the museum.
Education
Bachelor of Arts - History
James Madison University
Harrisonburg, VA
05-2012
Skills
Risk Mitigation
Account Review
Business Development
Work Prioritization
Relationship Building
Affiliations
Member of the Decatur Bicycle Club
Enjoys playing guitar and Bicycle Vlog Video Editing
Just got a new gas grill, and spend many evenings in front of it.
Timeline
Branch Manager
Bearing Headquarters Company
05.2024 - Current
Customer Sales Representative
Store Supply Warehouse
06.2013 - 05.2015
Assistant Director
Virginia Quilt Museum
03.2010 - 03.2012
Bachelor of Arts - History
James Madison University
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