Dynamic and detail-oriented professional with a proven track record in commercial plumbing, warehouse management and relationship building. Skilled in inventory management and cleanliness, consistently upholding professional standards. Achieved significant improvements in efficiency and customer relations.
Overview
8
8
years of professional experience
Work History
Warehouse Lead
Reece Plumbing
Charlotte
09.2025 - Current
Coordinated inbound and outbound shipments, ensuring timely delivery of materials to customers.
Assisted in training new warehouse associates on safety protocols and operational procedures.
Monitored equipment performance and reported maintenance needs to minimize downtime.
Implemented organized storage systems to enhance accessibility and retrieval of inventory.
Maintained accurate records of inventory movements using warehouse management software.
Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
Coordinated logistics with third-party trucking companies to optimize product delivery throughout the region.
Warehouse Associate
Reece Plumbing
Charlotte, NC
09.2024 - 09.2025
Assisted in receiving, inspecting, and storing incoming inventory to maintain stock accuracy.
Prepared orders for shipment by packaging products according to company standards and protocols.
Conducted regular inventory counts to identify discrepancies and ensure stock integrity.
Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
Apprentice Plumber
Margen Plumbing
Charlotte, NC
06.2023 - 09.2024
Assisted licensed plumbers in installation and repair of plumbing systems.
Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
Maintained clean workspaces during all phases of projects, upholding company image while promoting a culture of professionalism within the team.
Worked from drawings, sketches, or verbal instructions to install and modify plumbing systems.
Installed valves, hangers, supports, and flanges inside piping systems.
Enhanced team productivity by assisting with the installation of pipes and fixtures for commercial projects.
Ensured safe working environment by strictly adhering to safety protocols and regulations.
Apprentice Plumber
Performance Mechanical
Charlotte, NC
10.2022 - 06.2023
Customer Fulfillment Associate
Academy Sports + Outdoors
Gastonia, NC
03.2021 - 10.2022
Enhanced team productivity with thorough training and mentoring of new Customer Fulfillment Associates.
Improved customer satisfaction by efficiently handling and resolving customer inquiries and issues.
Addressed customer questions about products promptly, demonstrating strong product knowledge while assisting them in making well-informed decisions about purchases.
Reduced errors in order fulfillment, consistently double-checking orders before shipment preparation.
Streamlined order fulfillment processes for increased efficiency and timeliness in delivery.
Supported a continuous improvement culture within the Customer Fulfillment department by identifying and sharing best practices among team members.
Prevented stockouts by monitoring inventory levels closely and flagging low-stock items for replenishment.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Implemented proactive communication strategies to keep customers informed of order statuses and potential delays.
Restaurant Waiter
On The Border Restaurant
Gastonia, NC
08.2018 - 03.2021
Maintained clean and organized dining areas for optimal guest experience.
Cultivated warm relationships with regular customers.
Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Answered customers' questions, recommended items, and recorded order information.
Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.