Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daryl Strider

Austin,TX

Summary

Skillful and resourceful opportunist with a flexible mindset that can learn effectively and quickly. Proficient in a variety of settings, ranging from independent to teamwork driven. Easy going and understanding, with the capability to take criticism and consistent with eagerness to learn.

Overview

15
15
years of professional experience

Work History

Content Moderator

ModSquad (Epic Games)
04.2023 - Current
  • Reduced response time for content review, ensuring a safer online environment for users.
  • Effectively adopted an escalation system and filed infractions accordingly.
  • Examined social posts to verify ongoing discussions followed Fortnite specific guidelines.
  • Asserted the removal of inappropriate and unwanted content.
  • Audited member based reports filed in a ticket system and took disciplinary action when needed.
  • Worked with a team to strategically and effectively ensure a comfortably, stable environment for chat users.

Mod

ModSquad
11.2021 - 04.2023
  • Evaluated and edited article content for various websites to improve hit traffic.
  • Moderated Twitch stream content for Microsoft and Pokemon.
  • Moderated Discord content for Epic Games.
  • Adjusted to various programs and learned them in a timely, productive manner.
  • Worked under changing conditions with optimism and flexibility.
  • Participated in teamwork and worked successfully with others to enhance service.
  • Self-motivated, with a strong sense of personal responsibility.

Creative Content Writer

Self Employed Writer
01.2017 - Current
  • Worked with clientele to construct required storylines and writing experiences.
  • Managed commission based content individually and timely.
  • Offered drafts for feedback to complete a project successfully and in the desired effect.
  • Wrote informative article material for webpage usage and to increase webpage traffic.

Webpage Analyst

UserTesting
01.2020 - 04.2023
  • Analyzed clientele webpages and site functionalities.
  • Reviewed and offered unique, constructive feedback regarding the backend of webpage prototypes.
  • Assisted clients with streamlining their websites to improve UI.

Independent Contractor

Appen
01.2020 - 01.2022
  • Reviewed predetermined advertisements to decide the relevance to an intended audience.
  • Managed projects and provided individual aid in the use of social media for marketing purposes.
  • Contributed feedback on marketing material.

Attraction Lead

13th Floor Haunted House
09.2018 - 10.2018
  • Led and instructed actors as a team to produce a quality performance for patrons.
  • Advanced organized teamwork and promoted a secure, homely and comfortable area to thrive in.
  • Problem solved to communicate with difficult customers in a healthy, understanding way.
  • Acted as liaison between staff and upper management for conflict resolution.
  • Entertained patrons waiting to enter the attraction and supervised after-hours maintenance for next day opening.
  • Participated in volunteer work-related set construction and new hire training pre-season.

Supervisor

13th Floor Haunted House
09.2016 - 11.2016
  • Supervised scene actors and provided a healthy, stable and safe environment.
  • Educated and coached actors to encourage the full potential of their skills.
  • Monitored actor performance and offered constructive feedback.
  • Provided high-quality skills in theatrical performance.
  • Communicated proactively and effectively with team.
  • Participated in volunteer work-related set construction and new hire training pre-season.
  • Participated in off-season events.

Scare Actor

13th Floor Haunted House
09.2015 - 12.2015
  • Performed quality acting for customer experience.
  • Learned and improved performance through helpful feedback from supervisors.
  • Took direction and instruction in a positive, accepting manner.

Volunteer

Austin Humane Society
03.2009 - 03.2011
  • Built relationships with animals to improve their health and compatibility with human partners.
  • Tidied up animal areas and assisted in maintaining a clean, healthy environment.
  • Aided in the process of animals finding forever homes within the community.

Education

Anderson High School
Austin, TX

Skills

  • Leadership experience
  • Teamwork
  • Communication
  • Written communication
  • Creativity
  • Active listening
  • Problem Solving
  • Customer Service
  • Computer Skills
  • Organization
  • Empathy
  • Adaptability
  • Multitasking
  • Moderation skills
  • Patience
  • Online research
  • Social media knowledge
  • Content Management
  • Cultural Awareness

Timeline

Content Moderator

ModSquad (Epic Games)
04.2023 - Current

Mod

ModSquad
11.2021 - 04.2023

Webpage Analyst

UserTesting
01.2020 - 04.2023

Independent Contractor

Appen
01.2020 - 01.2022

Attraction Lead

13th Floor Haunted House
09.2018 - 10.2018

Creative Content Writer

Self Employed Writer
01.2017 - Current

Supervisor

13th Floor Haunted House
09.2016 - 11.2016

Scare Actor

13th Floor Haunted House
09.2015 - 12.2015

Volunteer

Austin Humane Society
03.2009 - 03.2011

Anderson High School
Daryl Strider