Darylena Collins
Titusville,FL
Summary
A detail-oriented team player with strong communication and organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Lead Dental Assistant
Affordable Dentures & Implants
07.2023 - Current
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Explained treatment procedures, and treatment plans and instructed patients on home care guidelines.
- Typed patient data into computer system using Dentrix while following privacy laws and maintaining high-level accuracy.
- Performed chair-side duties for general dentistry and oral surgery procedures.
- Helped patients complete necessary medical forms and documentation.
- Understood dental terminology and insurance breakdowns to communicate with external stakeholders.
Credentialing Specialist-Remote
CareRev
05.2021 - 01.2023
- Confirmed facility and user credentials to initiate and maintain registration and enrollment processes.
- Performed primary source verifications supporting medical professionals in collecting, uploading, and auditing personal documentation.
- Addressed credentialing requests, overseeing compliance with governmental and organizational guidelines regarding tiered data access.
- Consulted and informed professionals of any changes in facility compliance policies.
- Monitored documentation expiration dates, and communicated with the correct personnel to submit files prior to the expiration date.
Dental Assistant/Service Representative
Brevard Health Alliance
01.2020 - 04.2021
- Scheduled and confirmed patient appointments and consultations.
- Consulted with patients to resolve service and billing issues.
- Documented and reviewed patient records, data, and health history to share with dentists for quick and accurate patient assessments, diagnoses, and treatment.
- Created dental x-rays using traditional and digital methods to collaborate with dentists to detect tooth decay, cavities, and other issues needing to be treated.
- Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
Dental Assistant
Ocean Breeze Dental
09.2018 - 01.2020
- Sanitized equipment, cleaned treatment rooms, and restocked supplies after each patient's treatment to maintain cleanliness and prepare for the next patient.
- Educated patients on treatment procedures and post-procedure home care.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
Dental /Business Assistant
Titusville Smiles Dentistry
12.2015 - 09.2018
- Sanitized equipment, cleaned treatment rooms, and restocked supplies.
- Took patient blood pressure, pulse, and temperature and accurately recorded results in patient charts.
- Prepared new patient files and updated existing records with new personal, insurance, and medical information.
- Handled telephone and in-person requests for assistance from new and established dental practice patients.
- Maintain inventory, resolved discrepancies, and completed paperwork to keep the system accurate and current.
- Called insurance companies to verify information regarding policies and payment benefits for patients.
- Collected billing information from patients and processed self-pay transactions.
Education
Certification-Expanded Functions Dental Assistant -
Concorde Institute
Orlando, FL01.2016
Diploma -
Titusville High School
Titusville, FL01.2013
Skills
- Work-Cross Collaboration
- Problem-solving abilities
- Data management
- Documentation workflows
- Effective written and verbal communication
- Data entry proficiency
- HIPAA Compliance
- Microsoft Office expertise
- Insurance procedures
- Insurance Verification
- Treatment Planning
Timeline
Lead Dental Assistant
Affordable Dentures & Implants
07.2023 - Current
Credentialing Specialist-Remote
CareRev
05.2021 - 01.2023
Dental Assistant/Service Representative
Brevard Health Alliance
01.2020 - 04.2021
Dental Assistant
Ocean Breeze Dental
09.2018 - 01.2020
Dental /Business Assistant
Titusville Smiles Dentistry
12.2015 - 09.2018
Certification-Expanded Functions Dental Assistant -
Concorde Institute
Diploma -
Titusville High School
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