Summary
Overview
Work History
Education
Skills
Timeline
Generic

DaSean Morse

Peru,IN

Summary

Results-driven professional with a diverse background in both insurance and manufacturing environments, offering over 10 years of experience in customer service, operations, and risk management. Proven ability to adapt to fast-paced settings, streamline processes, and ensure compliance with industry standards. Skilled in policy administration, claims processing, and client relations within the insurance sector, as well as production oversight, quality control, and safety compliance in factory operations. Known for strong problem-solving skills, attention to detail, and a commitment to delivering high-quality outcomes across varied roles.

Overview

10
10
years of professional experience

Work History

Insurance Account Manager

State Farm
04.2024 - 08.2025
  • Managed client accounts by assessing insurance needs and recommending appropriate coverage options.
  • Developed strong relationships with clients, ensuring effective communication and satisfaction with services provided.
  • Processed policy renewals and endorsements efficiently, maintaining accuracy and compliance with company standards.
  • Collaborated with underwriters to evaluate risk factors and determine suitable premiums for clients' policies.

Insurance Producer

Freeway Insurance
07.2023 - 04.2024
  • Developed tailored insurance policies aligning with client needs and risk profiles.
  • Facilitated client meetings to explain coverage options and policy details effectively.
  • Collaborated with underwriters to ensure accurate risk assessments and coverage approvals.
  • Worked in high-volume, competitive sales environment.

Service Technician

Praxair
02.2020 - 05.2023
  • Performed routine maintenance on machinery, reducing downtime and extending equipment lifespan.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Inspected product to ensure quality control.
  • Maintained a clean and organized work area.

Assembly Line Production Worker

Honda Manufacturing of Indiana
02.2019 - 02.2020
  • Operated assembly line machinery to meet production targets and maintain quality standards.
  • Conducted regular inspections of products to ensure adherence to safety and quality protocols.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Completed durable assemblies and subassemblies with hand and power tools.

Member Care Representative

Angie's List
02.2016 - 02.2019
  • Resolved member inquiries through effective communication and problem-solving techniques.
  • Provided accurate information on membership benefits, policies, and services to enhance customer understanding.
  • Trained new staff on operational procedures and customer service protocols to ensure consistent quality as well as leading initiative for a CSR training program.
  • Collaborated with management to improve member engagement strategies and service delivery.

Education

Warren Central High School
Indianapolis

IN Property/Casualty And Life/Health Licenses -

AD Banker
Online

Skills

  • Customer service
  • Active listening
  • Data entry
  • Operating machinery
  • Safety compliance
  • Licensed insurance agent
  • Professionalism and ethics

Timeline

Insurance Account Manager

State Farm
04.2024 - 08.2025

Insurance Producer

Freeway Insurance
07.2023 - 04.2024

Service Technician

Praxair
02.2020 - 05.2023

Assembly Line Production Worker

Honda Manufacturing of Indiana
02.2019 - 02.2020

Member Care Representative

Angie's List
02.2016 - 02.2019

Warren Central High School

IN Property/Casualty And Life/Health Licenses -

AD Banker