Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Dashan Richards

Lithia Springs,GA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience

Work History

Data Analyst

LendingPoint LLC
06.2023 - 01.2024
  • Skilled in crafting robust datasets using Google BigQuery and developing sophisticated algorithms in Python. This combination of technologies facilitated the creation of dynamic forecasting models, seamlessly integrated with DOMO. This integration enhanced business intelligence and decision-making processes.
  • Demonstrated exceptional ability in optimizing SQL queries, significantly reducing slot usage from 1,200 to 250 and cutting down execution time from 20 minutes to just 4 minutes. This optimization led to improved efficiency in data processing and resource utilization.
  • Crafted a linear regression model to forecast net chargeoffs accurately which led to changes in business strategy
  • Presented findings to executive leadership teams through concise presentations, influencing future strategy development.

Customer Service Representative

LendingPoint LLC
08.2021 - 06.2023
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Collaborated with team members to develop best practices for consistent customer service delivery.
  • Exceeded performance metrics consistently, earning recognition as a top performer within the team.

Education

Bachelor of Science - Computer Engineering

Kennesaw State University
Kennesaw, GA
05.2023

Skills

  • Python Programming
  • SQL Programming
  • R Programming
  • C Programming
  • Machine Learning and AI: TensorFlow, Hadoop
  • Tableau Visualizations

References

David Switzer (SVP Analytics LendingPoint LLC): 

https://www.linkedin.com/in/dswitzer1/


Robin Hooker (VP Customer Service):

https://www.linkedin.com/in/robinhookerlp/

Timeline

Data Analyst

LendingPoint LLC
06.2023 - 01.2024

Customer Service Representative

LendingPoint LLC
08.2021 - 06.2023

Bachelor of Science - Computer Engineering

Kennesaw State University

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