Summary
Overview
Work History
Education
Skills
Awards
Interests
Timeline
Generic
Dashandra Harris

Dashandra Harris

Daytona Beach,FL

Summary

Self-Motivated recent graduate, prepared to continue an advanced study in Criminal Justice. I am a full-time police officer with the Daytona Beach Police Department. I have improved my leadership skills by 40% through successful work ethics while being class leader within my in-house training class. I have also developed positive relationships within my community, as well as with other undergraduate students at the Illustrious Bethune Cookman University, where I graduated Cum Laude in 2021.

Professional with comprehensive experience in law enforcement, consistently ensuring public safety and effective community policing. Strong focus on collaboration and achieving results through teamwork. Skilled in conflict resolution, crisis management, and maintaining public order. Adaptable and reliable, always ready to respond to evolving situations.

Overview

7
7
years of professional experience

Work History

Police Officer

Daytona Beach Police Department
01.2022 - Current
  • -Protecting and serving the community.
  • -Write numerous reports, as well as contact individuals in the neighborhood.
  • Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
  • Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
  • Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.

Dance Instructor

Kids Sports & Recreation
01.2021 - 01.2022
  • -Constantly taught children between the ages of 5-13 different varieties of dance.
  • -Handled financial obligations.
  • Planned routines for recitals and performances.
  • Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
  • Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
  • Utilized different styles of teaching to accommodate students of all capabilities.
  • Implemented injury prevention strategies during warm-ups and cool-downs, ensuring safe practice for all participants.
  • Assisted with coordination and administration of complete dance program.

Customer Service Representative

Ttec (TeleTech) - HealthCare Solutions
08.2018 - 11.2020
    • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
    • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
    • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
    • Responded to customer requests for products, services, and company information.

Education

Master of Science - Criminal Justice

Florida State University
Daytona Beach, FL
05-2027

Bachelor of Science - Criminal Justice

Bethune Cookman University
Daytona Beach, FL
05-2021

High School Diploma -

Miami Carol City Sr High
Miami, FL
06-2017

Skills

  • Time management
  • Leadership
  • Communication
  • Work ethic
  • Mutual respect
  • Decision making
  • Conflict de-escalation
  • Report writing
  • Relationship building and management
  • Integrity and honesty
  • Patience and empathy
  • Community engagement

Awards

Employee of the month (2021), Cum Laude graduate (3.5 gpa), Class Leader (2022)

Interests

  • Specialized detective unit
  • I enjoy helping others and giving back to the community
  • Personal Development and Self-Improvement

Timeline

Police Officer

Daytona Beach Police Department
01.2022 - Current

Dance Instructor

Kids Sports & Recreation
01.2021 - 01.2022

Customer Service Representative

Ttec (TeleTech) - HealthCare Solutions
08.2018 - 11.2020

Master of Science - Criminal Justice

Florida State University

Bachelor of Science - Criminal Justice

Bethune Cookman University

High School Diploma -

Miami Carol City Sr High

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