Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Dashanti Maddox
Open To Work

Dashanti Maddox

TAYLOR,TX

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Lead Front Desk ReceptionistCustomer Service RepresentativeAdministrative AssistantAdministrative Clerk

Work Type

Full TimePart TimeConsulting

Location Preference

On-SiteRemoteHybrid
Location: TAYLOR, TX, US
Open to relocation: Yes

Salary Range

45000/yr - 200000/yr

Important To Me

Career advancementWork-life balanceFlexible work hoursWork from home optionPaid time offHealthcare benefitsPersonal development programs

Summary

Motivated and organized professional currently pursuing a paralegal certificate, seeking an office associate position. Experienced in managing multiple responsibilities, demonstrating strong time management, communication, and problem-solving skills developed through years as a front desk associate, lead teacher and stay-at-home mom. Eager to contribute to a dynamic office environment with a commitment to efficiency and teamwork. Proficient front desk receptionist with expertise in customer service and administrative support. Known for effective communication and training skills, committed to enhancing guest satisfaction and operational efficiency.

Overview

4
4
years of professional experience

Work History

Temporary Shipping Associate

Enviromedica
08.2024 - 11.2024
  • Operated warehouse management systems for tracking inventory levels.
  • Processed incoming shipments to ensure timely and accurate inventory updates.
  • Prepared outgoing orders by packaging products according to specifications.
  • Collaborated with team members to streamline shipping processes and enhance efficiency.
  • Conducted quality checks on products before shipment to ensure compliance with standards.
  • Maintained clean and organized work areas to promote safety and efficiency in operations.
  • Assisted in resolving shipping discrepancies through effective communication with carriers and suppliers.
  • Trained new associates on best practices for shipping procedures and safety protocols.
  • Expedited critical shipments through close coordination with carriers and customers, ensuring urgent needs were met on time.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to shipments.

Preschool Lead Teacher

Amazing Explorers Academy
12.2023 - 11.2024
  • Monitored classroom instruction on a regular basis through observation, feedback, and collaboration with teachers.
  • Provided instructional guidance and mentorship to teachers in the development of lesson plans, instructional materials, and assessments.
  • Completed documentation on individual children and teachers for recordkeeping.
  • Monitored students' academic, social, and emotional progress and recorded in individual files.
  • Administered assessments for each child and tracked results.
  • Identified signs of emotional and developmental problems in children and reported to parents.
  • Maintained accurate records of student performance data, using assessment results to inform future instruction and guide goal-setting conversations with parents.
  • Established guidelines for teacher performance, lesson planning and compliance with established procedures.
  • Served as a mentor for new teachers during their onboarding process.
  • Attended district meetings related to curriculum changes or initiatives.
  • Utilized data-driven decision making processes to assess student progress, inform instruction, and monitor teaching effectiveness.
  • Developed and implemented strategies to improve student learning outcomes
  • Implemented age-appropriate activities that promote social, emotional, and cognitive development.
  • Developed engaging lesson plans to foster creativity and learning in preschool children.

Lead Front Desk Receptionist

Ants to Elephants
07.2023 - 11.2023
  • Managed front desk operations, ensuring a welcoming atmosphere for all guests.
  • Coordinated appointment scheduling and maintained accurate guest records.
  • Trained new staff on front desk procedures and customer service standards.
  • Handled guest inquiries and resolved issues efficiently to enhance satisfaction.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Coordinated meeting logistics such as room reservations and catering services.
  • Managed calendar reminders for upcoming deadlines or events associated with the office.
  • Organized and maintained filing systems for important documents.
  • Provided administrative support to the Office Manager and other staff members.
  • Handled confidential documents with discretion. Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
  • Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
  • Greeted visitors in a professional manner and directed them to appropriate personnel or offices.

Part Time Preschool Teacher

Ants to Elephants
01.2023 - 07.2023
  • Designed and implemented engaging lesson plans tailored to diverse learning styles.
  • Fostered a nurturing environment that encouraged social, emotional, and cognitive development.
  • Utilized educational tools and resources to enhance classroom activities and student engagement.
  • Collaborated with parents to discuss children's progress and address individual needs.
  • Monitored student behavior to ensure compliance with rules and expectations set forth by school administration.
  • Integrated multicultural themes into instruction plans to foster respect for diversity among students.
  • Established positive relationships with parents and guardians by regularly communicating student progress.
  • Attended professional development workshops to stay current on educational trends.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Developed professional relationships with parents, teachers, directors and therapists.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Maintained student records according to rigorous confidentiality and privacy regulations.

Server

Razzoo's Cajun Cafe
01.2022 - 06.2022
  • Provided exceptional customer service, ensuring timely order delivery and guest satisfaction.
  • Collaborated with kitchen staff to streamline food preparation processes, enhancing overall efficiency.
  • Managed multiple tables simultaneously, prioritizing tasks to maintain a fast-paced dining environment.
  • Trained new servers on menu offerings and service standards, fostering team development and consistency.
  • Utilized POS system effectively for accurate order processing and payment handling, reducing errors significantly.
  • Implemented suggestions for menu improvements based on guest feedback, contributing to enhanced dining experience.
  • Resolved customer complaints promptly and professionally, maintaining positive dining atmosphere and repeat business.
  • Conducted regular inventory checks and restocked supplies to ensure uninterrupted service operations during peak hours.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Site Teacher

Campus Adventures
08.2021 - 02.2022
  • Designed engaging lesson plans to foster student creativity and learning.
  • Implemented classroom management strategies to maintain a positive environment.
  • Collaborated with colleagues to enhance curriculum effectiveness and student outcomes.
  • Assessed student progress through various evaluation methods, ensuring accurate feedback.
  • Assisted with classroom management and discipline, ensuring a safe and positive learning environment for students.
  • Organized student activities and maintained accurate records of student progress.
  • Attended professional development workshops to stay abreast of current trends in education.
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Managed calendar reminders for upcoming deadlines or events associated with the office.
  • Organized and maintained filing systems for important documents.
  • Provided administrative support to the Office Manager and other staff members.

Front Desk Attendant

Altitude Trampoline Park
09.2020 - 05.2021
  • Greeted and assisted guests, providing information on park amenities and safety protocols.
  • Managed check-in processes, ensuring efficient guest flow and minimizing wait times.
  • Maintained cleanliness and organization of front desk area, promoting a welcoming environment.
  • Collaborated with team members to improve service delivery and operational efficiency.
  • Trained new staff on front desk procedures, fostering a knowledgeable support team.
  • Monitored park activities, ensuring compliance with safety regulations and company policies.
  • Maintained a clean and organized workspace, contributing to the overall professionalism of the front desk area.
  • Handled guest complaints with professionalism and empathy, resolving issues in a timely manner to maintain customer satisfaction.
  • Attended to needs of visitors by aiding and providing customer service in fast-paced environment.
  • Organized and maintained thorough record-keeping systems for guest information and billing details to ensure accurate documentation.
  • Managed customer transactions, prepared daily deposits, updated files, processed registrations and maintained public records.
  • Processed payments accurately and securely .

Education

High School Diploma -

Cedar Ridge High School
Round Rock, TX

No Degree - Education

Grand Canyon University
Phoenix, AZ
05-2028

Skills

  • Document preparation
  • File management
  • Policy enforcement
  • Calendar management
  • Childcare needs
  • Safety awareness
  • Gross motor skills development
  • Documentation and record keeping
  • Safety precautions
  • Parent-teacher communication
  • Training and mentoring
  • Fine motor skills development
  • Nutrition and health
  • Lesson planning
  • Creative teaching strategies
  • Outdoor play supervision
  • Key decision making
  • Lesson development
  • Sensory integration
  • Music and movement
  • Loading and unloading
  • Workplace cleanliness
  • Package labeling
  • Packing techniques
  • Package preparation
  • Labeling accuracy
  • Data entry
  • Paperwork management

Timeline

Temporary Shipping Associate

Enviromedica
08.2024 - 11.2024

Preschool Lead Teacher

Amazing Explorers Academy
12.2023 - 11.2024

Lead Front Desk Receptionist

Ants to Elephants
07.2023 - 11.2023

Part Time Preschool Teacher

Ants to Elephants
01.2023 - 07.2023

Server

Razzoo's Cajun Cafe
01.2022 - 06.2022

Site Teacher

Campus Adventures
08.2021 - 02.2022

Front Desk Attendant

Altitude Trampoline Park
09.2020 - 05.2021

High School Diploma -

Cedar Ridge High School

No Degree - Education

Grand Canyon University

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