Dashawn Amos
Albany,NY
Summary
Hello, my name is Dashawn A., and I'm a highly proficient, sociable, and driven professional who thrives on daily interactions with people. I hold certifications in both mortgage loan servicing and computer science. My aspiration is to contribute to an organization that values continuous learning and growth, allowing me to expand my talents. I'm also eager to undertake new projects and assume additional responsibilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Funding Specialist
TimePayment
03.2022 - 03.2024
- As a Remote Funding Specialist, my primary responsibilities involve conducting thorough audits of diverse accounts and documentation, including but not limited to broker and vendor records
- The examination aims to identify any potential instances of fraudulent activities or discrepancies that may arise from either the customer or the vendor side of the transactions while also completing verbal verifications.
Business Development Specialist/Administrative Assistant
Bureau Veritas
08.2021 - 11.2021
- In my role, I was entrusted with the responsibility of not only identifying but also leveraging opportunities for business growth while concurrently fine-tuning and optimizing overarching marketing strategies
- This involved a dynamic and forward-thinking approach, where I consistently sought ways to enhance the market positioning and outreach of the business
- As a key player in the organization, I served as a pivotal liaison connecting the client with various departments within the global CPSD framework
- My role involved fostering seamless communication and collaboration between the client and essential departments, including Sales/Marketing, Information Resources Center, Operational Staff, Information Technology, and Accounting.
Lead Specialist
KeyBank
01.2020 - 08.2021
- Collaborated with clients in the final stages of residential accounts, ensuring their accounts were brought current and rescued from foreclosure through personalized engagement
- Offered comprehensive loss mitigation solutions and flexible payment arrangements
- Prompted to provided crucial support to the loss mitigation team, aiding customers facing hardships during the COVID-19 pandemic
- Skillfully enrolled them in forbearance programs or extensions to alleviate financial burdens
- Executed seamless data transition from paper to digital formats, contributing to the efficient organization of information
- Entered customer-provided data with precision and created dynamic spreadsheets using Microsoft Excel, PowerPoint, and Word.
Education
Certifications in Information Technology -
Bryant & Stratton College
09.2015
High School Diploma in Computer Science -
Lafayette High School
01.2013
Skills
- Taxes (Escrow) (4 years)
- Loan processing (6 years)
- Microsoft Excel (10 years)
- Banking (5 years)
- Help Desk (10 years)
- Auditing (6 years)
- Lean Six Sigma
- Data Analytics
Certification
- Six Sigma Principles Certification, 03/01/24, Present, This certification has provided me with a comprehensive understanding of the foundational principles that form of Six Sigma and Lean methodologies. Through rigorous coursework and practical application, I have gained insight into the intricate frameworks, methodologies, and tools utilized in these disciplines, empowering me to effectively identify, analyze, and resolve process inefficiencies while driving continuous improvement initiatives within organizations - Class By Kennesaw State University
- Cybersecurity for Everyone, 03/01/24, Present, The Cybersecurity for Everyone class is a 21-hour program offered by the University of Maryland. This course has equipped me with a holistic understanding of critical cybersecurity issues, encompassing technical foundations, policy considerations, governance, privacy, & risk management. - Class By University of Maryland
- Google Analytics for Beginners, 03/01/24, 03/01/27, The Google Analytics course is a 3-hour program offered by Google which has equipped me with the knowledge of basic features of Google Analytics including how to create an account, implement tracking code, analyze basic reports, and set up goals and campaign tracking! - Class By Google
- Business Analytics with Excel: Elementary to Advanced, 03/01/24, Present, This intensive 23-hour course delves deep into analytical frameworks, empowering decision-making through Excel modeling. Unlike traditional Excel tutorials, this certification focuses on problem formulation, model translation, optimization, and result interpretation. It equips professionals with invaluable skills to tackle real-world challenges using sophisticated analytical techniques. - Class By The Johns Hopkins University
Personal Information
- Relocation: Albany County, NY
- Title: Funding/Documentation Specialist
Timeline
Funding Specialist
TimePayment
03.2022 - 03.2024
Business Development Specialist/Administrative Assistant
Bureau Veritas
08.2021 - 11.2021
Lead Specialist
KeyBank
01.2020 - 08.2021
Certifications in Information Technology -
Bryant & Stratton College
High School Diploma in Computer Science -
Lafayette High School
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