DaShawn Johnson
Summary
Customer-oriented General Manager with 8 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial awareness, offering vision and motivational realization. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
Overview
12
12
years of professional experience
Work History
Manager
PANDA EXPRESS
01.2012 - 01.2015
- Managing a team to the highest expectations of self-discipline and respect for others.
DISTRICT MANAGER
NPC
01.2015 - 01.2020
- Overseeing managers in the Overland Park area, to deliver the best Guest experience.
- Developed and executed comprehensive training programs for store managers, resulting in improved employee performance and customer satisfaction.
- Streamlined operations by establishing efficient processes and communication channels between stores, leading to reduced costs and increased productivity.
GENERAL MANAGER
COPP'S PIZZA COMPANY
01.2020 - 01.2022
- Carrying out a family-brand to the Omaha area, showing anyone can do what you set their heart and mind to it.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
General Manager
Strang Chef Collective
06.2022 - Current
- Developed and executed strategic plans for business growth and expansion, resulting in a partnership with Marriott Hotel.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Education
Bachelor of Computer Science -
Northwest State University
Maryville, MO05.2017
High School Diploma. -
PLATTE COUNTY R-3 HIGHSCHOOL
PLATTE, MO05.2013
Skills
- Intricate problem solving
- People skills/ communication
- Programming/ software engineering
- Management leadership
- Team building
- Operations Oversight
- Distribution Management
- Quality Management
- Staff Supervision
- Business Development
- Financial Administration
- Team Player
Additional Information
- AWARDS/ ACCOMPLISHMENTS
- Computers: -A+ Certification,
- NPC: - Regional Manager of the Year
- Area Manager of the year
- 2 year Gold score card Award
Timeline
General Manager
Strang Chef Collective
06.2022 - Current
GENERAL MANAGER
COPP'S PIZZA COMPANY
01.2020 - 01.2022
DISTRICT MANAGER
NPC
01.2015 - 01.2020
Manager
PANDA EXPRESS
01.2012 - 01.2015
Bachelor of Computer Science -
Northwest State University
High School Diploma. -
PLATTE COUNTY R-3 HIGHSCHOOL