Dashawn Landor
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Merchandiser
Southern Glazer's Wine and Spirits
Houston, TX
08.2023 - Current
- Ensured timely and accurate delivery of goods on intercity routes, serving as a vital link between warehouse and retail stores
- Managed inventory and optimized storage conditions through efficient cargo loading and unloading
- Executed administrative tasks, including recording cargo details and reporting incidents, to enhance logistics and communication
- Demonstrated exceptional attention to detail, ensuring safe and efficient delivery of goods while monitoring road conditions and traffic congestion
- Maintained compliance with all relevant traffic laws and regulations, resulting in a spotless safety record
- Developed strong relationships with customers and internal teams, delivering top-notch customer service and support to drive business growth
.
Retail Sales Manager
UBreakiFix
Houston, TX
02.2021 - 07.2023
- Led store to exceed customer expectations, achieving 90% satisfaction rate and 25% increase in repeat business
- Developed and executed innovative promotional initiatives to boost brand visibility
- Managed staffing, training, and inventory, resulting in:
+ 95% initial repair success rate for complex device issues
+ 30% reduction in waste and 99% in-stock rate
+ 20% increase in average ticket size and 15% boost in sales volume - Maintained a clean and organized store, providing prompt, professional, and exceptional customer service
Assistant Store Manager
AT&T
Houston, TX
08.2015 - 12.2020
- Led store expansion, resulting in 60% sales growth and improved store rank and productivity
- Collaborated with manager to develop and execute sales strategies, driving consistent month-to-month sales growth
- Built and managed a high-performing team of 6+ sales associates, overseeing recruitment, hiring, and onboarding
- Designed and executed comprehensive training initiatives for staff, ensuring product familiarity and superior customer service
- Developed a high-performance culture, driving team to exceed sales targets and deliver exceptional customer satisfaction
- Managed store operations, scheduling employees, enforcing company policies, and ensuring compliance with safety regulations
- Coordinated inventory tracking, vendor relationships, and marketing initiatives to drive revenue growth
Education
High School Diploma -
WESTBROOK HIGH SCHOOL
Beaumont, TX06-2023
Skills
- Active listener
- Goal Setting
- Time Management
- Effective Communication
- Relationship Building
- Originality and Creativity
- Adaptability and Flexibility
- Team Collaboration
- Analytical Thinking
- Problem-solving aptitude
Accomplishments
- Named Assistant Store Manger of the Year for 2020
Timeline
Merchandiser
Southern Glazer's Wine and Spirits
08.2023 - Current
Retail Sales Manager
UBreakiFix
02.2021 - 07.2023
Assistant Store Manager
AT&T
08.2015 - 12.2020
High School Diploma -
WESTBROOK HIGH SCHOOL