Dashawn Shafer
Sales And Marketing Manager
Danbury,WI
Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are.
John R. Wooden
Summary
Service-oriented Sales and Marketing Manager with more than 6 years of experience developing relationships and partnerships, coordinating and managing staff, and deploying successful marketing campaigns. Demonstrated history of working with sales teams to achieve success in running diverse marketing campaigns with an exceptional ability to build positive rapport, inspire trust, and guide teams toward achievement of organizational goals. Adept at working cross-departmentally with co-management and top-level leadership.
Overview
3
3
years of post-secondary education
7
7
years of professional experience
Work History
Sales and Marketing Manager
Quality Tool Service, Inc.
Shell Lake, WI
08.2019 - Current
- Directed marketing projects at all stages, including conceptual planning, strategy management, and final implementation.
- Conceptualized brand identity and developed integrated plans to build brand awareness and improve lead generation and customer acquisition.
- Collaborated with all product development departments to create marketing initiatives and maintain marketing materials for trade show appearances, sales presentations, and company meetings.
- Assembled and assisted cross-functional team of manufacturing personnel to discuss customer experience and identify areas of improvement within company processes and customer communication.
- Built and strengthened strategic relationships with vendors, advertising agencies, and leading partners in manufacturing industry.
Front of House Manager
Big Dick's Buckhorn Inn & Tavern
Spooner, WI
04.2018 - Current
- Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
- Consulted with owners and managers to organize special events and promotions to bring in new customers.
- Supervised staff through motivational coaching and effective training programs for service and sales techniques.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Resolved guests complaints while maintaining positive customer environment.
- Maintained positive team environment by encouraging teamwork and respect
Lead Waitress/Front of House Supervisor
The Roost Of Sarona
Sarona, WI
07.2016 - 01.2019
- Managed day-to-day FOH operations to drive quality, standards and meet customer expectations.
- Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
Education
09.2020 - Current
Majored in: Business Marketing
01.2016 - 12.2017
Double Majored in: Political Science and Journalism
Minored in: Graphic Design
08.2015 - 12.2015
Program of Study: Pre-Law
- Honors Program with guaranteed law school acceptance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Rapport and Relationship Building
undefinedTimeline
University Of Wisconsin - Whitewater - ,
09.2020 - Current
Sales and Marketing Manager - Quality Tool Service, Inc.
08.2019 - Current
Front of House Manager - Big Dick's Buckhorn Inn & Tavern
04.2018 - Current
Lead Waitress/Front of House Supervisor - The Roost Of Sarona
07.2016 - 01.2019
University Of Wisconsin - River Falls - ,
01.2016 - 12.2017
Mercer University - ,
08.2015 - 12.2015
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