Dashawna Holmes
Atlanta,GA
Summary
Proven track record in enhancing safety and operational efficiency, notably with Allied Universal Security Services. Excelled in emergency response and complex problem-solving, boosting operator proficiency by implementing training programs. Commended for superior verbal communication and leadership skills, achieving significant improvements in workplace safety and team performance. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Security Guard
Allied Universal Security Services
01.2024 - Current
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Managed approximately 20 incoming calls, emails, and visitors per day.
Assistant Manager
Quick Trip
01.2023 - 01.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed over 10 employees while taking care of over 200 customers a day.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Satellite Communications Operator
United States Marine Corps, USMC
02.2019 - 11.2022
- Increased operator proficiency levels through development and implementation of comprehensive training programs tailored to individual skill sets.
- Improved network reliability by troubleshooting and resolving complex connectivity issues in a timely manner.
- Optimized bandwidth utilization, monitoring and adjusting system parameters as needed for peak performance.
- Implemented new protocols to increase redundancy within the satellite communications network, minimizing risk of service disruption during critical missions.
- In charge of over 50 Marines in the unit.
Internship Student
CNN
03.2018 - 11.2018
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Sorted, organized, and maintained files.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
- Managed over 100 incoming calls, and emails a day.
Education
Associate of Science - Business Administration And Management
Herzing University
Atlanta, GA05.2019
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace Safety
- Emergency Response
- First Aid Certified
- Complex Problem-Solving
Certification
- CPR Certified.
Timeline
Security Guard
Allied Universal Security Services
01.2024 - Current
Assistant Manager
Quick Trip
01.2023 - 01.2024
Satellite Communications Operator
United States Marine Corps, USMC
02.2019 - 11.2022
Internship Student
CNN
03.2018 - 11.2018
Associate of Science - Business Administration And Management
Herzing University