Dashelle Adu-Ampomah
Ashburn,VA
Summary
Experienced scrum master with a proven track record of deploying high value software into production, on-time and within budget seeks a position with a top technology firm. I focus relentlessly on removing impediments from teams and delivering customer-centric products and features.
- Active Security Clearance
- Certified Scrum Master and Scrum Professional with scrum alliance.
- Proven ability to work creatively and analytically in a problem-solving environment.
- Eight years Agile scrum experience.
- High Customer oriented and self-motivated.
- Critical Thinking / Process Improvement
- Authorized to work in the US for any employer
Overview
9
9
years of professional experience
1
1
Certification
Work History
IT Delivery Manager/Scrum Master
On Target Computing LLC
04.2023 - Current
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments, and hurdles to productivity.
- Led sprint reviews and planning meetings to promote full team engagement.
- Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Managed product backlog and supported Scrum framework for monthly sprint releases.
- Worked to provide continuous improvement for product development lifecycle.
- Streamlined and optimized workflow and communication by implementing Agile frameworks.
- Evangelized Agile as strategic asset of culture and business value.
- Acted as go-to resource for engineering team, providing clarity on tasks, gathering missing assets or requirements and handling project changes.
- Worked across teams outside of engineering to find solutions and answers to issues encountered by engineering personnel.
- Provided coaching and mentoring to employees.
- Trained and mentored [Number] new personnel hired to fulfill various roles.
- Established and maintained quality control standards.
- Analyzed and evaluated training effectiveness and program outcomes.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Developed and implemented successful onboarding program.
Senior Scrum Master
Octo Consulting
11.2022 - 03.2023
- Assesses team metrics and works to drive improvements and innovate new approaches
- Coaches team on effective ways to use scrum processes to improve efficiency and reduce production times
- Facilitates agile ceremonies, including Daily Stand-Up, Backlog Refinement, Sprint Review and Sprint
- Retrospective
- Help in writing user stories and Acceptance Criteria Demonstrated exceptional interpersonal and communication skills to promote team collaboration and positive customer relations
- Coordinated with Product owner to help specify usability requirements in accordance with section 508/
- WCAG standards
- Contributed to development, planning and completion of project initiatives
- Senior Scrum Master
Business Analyst/Senior Scrum Master
U.S Transportation Administration
10.2019 - 10.2022
- Confirmed team followed Definition of Done protocols and Agile values/mindset
- Coached and led development team from project initiation of cloud based apps through the delivery of final product, whiles utilizing JIRA/TFS to help track teams progress and all other scrum activities
- Protected the development team from outside distractions, impediments, and maintain focus on product backlog project timeline
- Taught and reinforced scrum framework and agile values to team members and stakeholders
- Worked closely with product owner in backlog refinement for continuous delivery of features
- Applied key scrum metrics (Velocity, Burndown) to help deliver committed work
- Eliminated roadblocks by finding the right personnel to remove the impediments
- Promoted self-organization within Teams to help them develop and perform as highly as possible
- Implemented a strategy during Daily Stand ups to keep the meeting within the time-box and the team members engaged
- Helped the Product Owner and Team during estimation of user stories, Sprint
- Backlog, and Sprint Goal
- Facilitated the team in coming up with a working agreement to create a comfortable working environment and reduce friction
- Protected team from internal and external distractions to help them focus on daily QA activities to be productive and growing in ability
- Coached the Team in the Agile best practices and values to promote transparency, adaptation, and inspection
- Aided the team to solve problems rather than provide solutions
- Championed plan of action to identify and resolve 508 accessibility compliance issues
- Agile Scrum Master
Aetna, CVS Health Company
08.2018 - 09.2019
- Facilitated, coached, and taught my team the agile values
- Made sure things were done in the appropriate time and as expected
- Continually refined and evolved agile values for predictable and rapid software delivery, resulting in a huge success for my team’s delivery time and quick response to customer adjustments/changes
- Implemented agile values using a Scrum framework throughout the organization
- Led all sprint planning, sprint reviews, sprint retrospectives, and daily scrums within the development team
- Worked closely with the product owner and technical stakeholders to clarify the schedule, status, and details of each project
- Acted as Scrum Master for Product teams with a focus on guiding the teams towards improving the way they work
- Acted as a Project Manager/Agile Coach when necessary
- Coached team members on Agile principles and provided general guidance on the mindset
- Worked with other Scrum Masters at the scrum of scrum to report on dependencies and team activities
- Served as a servant leader for the team to help them fulfill their sprint goals in a timely manner, and also deliver high valuable softwares into production
- Implemented strategies to block distractions from affecting the team’s committed work
- Assisted team to remove impediments by understanding control and release processes
- Assisted with prioritization and resolution of software defects
- Facilitated discussions and conflict resolutions within the team to build a team where members and points of views are respected
- Utilizes Rally for scrum framework to track the team’s activities.
Scrum Master
LAZ Co
08.2014 - 08.2018
- Initiated, planned, and executed projects while monitoring and controlling the project’s sprints to ensure the timely delivery of high value solutions
- Created, maintained, and shared project status reports
- Utilized JIRA tool to track team’s task progress, metrics, and bugs
- Monitored and tracked project progress and performance against project plans, reporting status to project stakeholders through structured communication
- Managed risks to delivery
- Assessed project risks and provide solutions
- Planned and scheduled resource availability and allocations
- Collaborated frequently with other departments to ensure project activities and tasks have no dependencies and are delivered on time
- Negotiated project plans, time frames, and trade-off with Business Partners, and apprise management of impact to project while appropriately balancing project scope, schedule, budget, quality and risks.
Education
High School Diploma -
Herndon High School
Herndon, VASkills
- Azure
- Waterfall
- Project management
- Continuous integration
- Jira
- SQL
- English
- Kanban
- DevOps
- French
- Agile
- CI/CD
- Scrum
- Microsoft Excel
- Java
- Software development
- AWS
- JavaScript
- Test automation
- Business analysis
- Management
- Team management
- Change management
- SaaS
- SAFe
- Software deployment
- SDLC
- Confluence
- Teaching
- Microsoft Project
- IT support
- Mobile applications
- Salesforce
- Software testing
- Functional testing
- Application development
- Conflict management
- Continuous improvement
- Process improvement
- Risk management
- Banking
- SharePoint
- Relationship management
- Marketing
- Customer service
- Typing
- Upselling
- Sales management
- B2B sales
- Meeting facilitation
- Mentoring
- Computer science
- Git
- Smartsheet
- Microsoft Access
- Financial services
- Customer acquisition
- Web services
- Certifications and Licenses
- Certified Scrum Master
Certification
Certified Scrum Master
Timeline
IT Delivery Manager/Scrum Master
On Target Computing LLC
04.2023 - Current
Senior Scrum Master
Octo Consulting
11.2022 - 03.2023
Business Analyst/Senior Scrum Master
U.S Transportation Administration
10.2019 - 10.2022
Aetna, CVS Health Company
08.2018 - 09.2019
Scrum Master
LAZ Co
08.2014 - 08.2018
High School Diploma -
Herndon High School
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