Summary
Overview
Work History
Education
Skills
Timeline
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Dashia Bruno

Dashia Bruno

North Charleston,South Carolina

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.

Overview

7
7
years of professional experience

Work History

Data Center Technician

Akkodis
07.2022 - Current
  • Assisted in creating data center protocol policies
  • Part of a team that planned and executed upgraded to machines.
  • Installed and managed structured cabling infrastructure.
  • Integrated fiber-optic and copper cabling technologies with components of new and existing network infrastructures.
  • Accepted tasks and documented status using ticketing system, time reports and email.
  • Moved and installed shelves, power strips, rails, servers, switches and other equipment.
  • Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.

Rural Carrier

Usps mail carrier
02.2021 - 07.2022
  • Pleasantly greeted and engaged customers, assisting with any mail-related issues.
  • Picked up and delivered mail on time each day, taking into consideration weather and road conditions.
  • Maintained accurate records of attempted and missed deliveries as required by post office.
  • Picked up outgoing mail from letter boxes and in person from customers.
  • Delivered mail along established route in rural areas.
  • Delivered mail and packages to customers on prescribed route while processing check submissions, money orders and stamp purchases in field.
  • Sorted mail according to order of address appearance for easy access in field.
  • Directly interacted with customers to deliver mail, packages and ordered goods.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.

Department Manager

Walmart
01.2016 - 08.2020
  • Worked with departments across the company, including marketing and project management, in developing new ideas, initiatives, products, and services
  • Executed company policies, procedures, and safety standards to ensure the proper cleanliness and safety of the office and equipment
  • Offered strong customer service skills, keeping customers satisfied and increasing sales
  • Provided customer service and was involved in training new team members each month

Education

No Degree - Sterile Processing Technology

Trident Technical College
Charleston, SC
04.2023

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Burke High School
06.2014

Skills

  • Active Listening
  • Ticket Changes
  • Data Center Integrations
  • Client Requirements
  • Knowledge Base
  • Reading Comprehension
  • Critical Thinking
  • Customer Inquiries
  • Switches and Routers
  • Maintain Infrastructure
  • Retail Sales Customer Service
  • Customer Relations
  • Microsoft Excel
  • Microsoft Word
  • Computer Proficiency
  • Team Leadership
  • Customer Relationship Management
  • Maintenance and Repair Management
  • Time Management

Timeline

Data Center Technician

Akkodis
07.2022 - Current

Rural Carrier

Usps mail carrier
02.2021 - 07.2022

Department Manager

Walmart
01.2016 - 08.2020

No Degree - Sterile Processing Technology

Trident Technical College

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Burke High School

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Dashia Bruno