Dashonia Harrison
Westchester,NY
Summary
Dynamic entrepreneur and skilled communicator with a proven track record of exceeding customer expectations and growing a business base by over 200% at Saabe Soul Mix. Expert in client engagement and retail sales, demonstrated through innovative product development and exceptional service at Stew Leonards. Balances strong work ethic with effective cash handling and customer service skills.
Overview
6
6
years of professional experience
Work History
Founder/Owner
Saabe Soul Mix
Yonkers, NY
01.2022 - Current
- Established a successful business by identifying market needs and developing innovative products.
- Grew account base over 200% by developing new products, and recipes.
- Created, packaged, and shipped all products from my home
Bakery Worker
Stew Leonards
Yonkers, NY
10.2023 - 12.2023
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Collaborated with team members to maintain a positive and productive work environment, ensuring smooth daily operations.
- Wrapped, boxed and weighed bakery department products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
Brand Ambassador
Trendy Kitchen
Yonkers, NY
02.2022 - 08.2022
- Created personalized and engaging video content to promote products and create awareness.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
Barista
Milk Bar
New York, NY
09.2018 - 03.2022
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Used POS system to accurately enter orders and process payments.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Coursework Towards Associates Degree - Communications
Onondaga Community College
Syracuse, NYGED -
Foundations Academy
Brooklyn, NY06-2013
Skills
- Client Engagement
- Strong Work Ethic
- Exceptional customer service
- Customer Focus
- Cash Handling
- Cleaning and sanitizing
- Retail Sales
Timeline
Bakery Worker
Stew Leonards
10.2023 - 12.2023
Brand Ambassador
Trendy Kitchen
02.2022 - 08.2022
Founder/Owner
Saabe Soul Mix
01.2022 - Current
Barista
Milk Bar
09.2018 - 03.2022
Coursework Towards Associates Degree - Communications
Onondaga Community College
GED -
Foundations Academy