Da'Shudriya Russ
Saint Francisville,LA
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
3
3
years of professional experience
Work History
Security Guard
Eastern Louisiana Mental Health System
02.2021 - 06.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Customer Service Representative
CVS
04.2020 - 05.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
Caregiver
Home Instead
12.2019 - 02.2021
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
Education
Bachelor of Science - Psychology
Southern University And A & M College
Baton Rouge, LA12.2023
High School Diploma -
Wilkinson County High School
Woodville, MS05.2018
Skills
- Assertiveness
- Investigate Incidents
- Speaking
- Leadership
- Time Management
- Communication
- Team Work
- Collaboration
- Problem Solving
Timeline
Security Guard
Eastern Louisiana Mental Health System
02.2021 - 06.2023
Customer Service Representative
CVS
04.2020 - 05.2021
Caregiver
Home Instead
12.2019 - 02.2021
Bachelor of Science - Psychology
Southern University And A & M College
High School Diploma -
Wilkinson County High School
Similar Profiles
Haley HobgoodHaley Hobgood
Correctional Guard Therapeutic at Eastern Louisiana Mental Health SystemCorrectional Guard Therapeutic at Eastern Louisiana Mental Health System
Jessica WardJessica Ward
Cgt at Eastern Louisiana Mental Health SystemCgt at Eastern Louisiana Mental Health System
Jerry MackJerry Mack
Security Guard at Eastern Louisiana Mental Health SystemSecurity Guard at Eastern Louisiana Mental Health System