Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dasia Gaffney

Winston-Salem,NC

Summary

Offering strong foundation in communication and adaptability, ready to learn and grow in retail environment. Brings commitment to customer service excellence and ability to quickly grasp product knowledge. Ready to use and develop problem-solving and teamwork skills in necessary roles.

Overview

2
2
years of professional experience

Work History

Team Member

Chick-fil-A
Winston - Salem
02.2024 - 07.2024

• Managed cash handling procedures to ensure accurate transactions and minimized discrepancies.

  • Ensured order accuracy by meticulously verifying all details before processing requests.
  • Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
  • Prepared food items according to standardized recipes and safety guidelines to maintain quality.
  • Collaborated effectively with team members to enhance workflow and achieve common goals.
  • Oversaw inventory management processes to maintain stock levels and reduce waste.

Barista

Starbucks
Winston-Salem, NC
10.2023 - 01.2024

• Managed cash handling processes to ensure accurate transactions and secure financial operations.

  • Trained new baristas on coffee brewing techniques and customer service best practices.
  • Prepared a variety of coffee beverages to meet customer specifications and enhance satisfaction.
  • Delivered exceptional customer service by greeting patrons and addressing inquiries promptly.
  • Maintained a clean and organized workstation to promote a hygienic and efficient work environment.
  • Oversaw inventory management to track stock levels and facilitate timely replenishment of supplies.

Wellness Advisor

Massage Envy
Winston-Salem, NC
12.2022 - 09.2023

• Designed innovative wellness programs that promoted healthy lifestyle choices among participants.

  • Provided expert nutritional guidance to clients, enhancing their overall health and dietary habits.
  • Performed comprehensive health assessments to evaluate client wellness and identify areas for improvement.
  • Created personalized fitness plans tailored to individual goals and fitness levels, ensuring effective progress.
  • Implemented stress management techniques that improved client coping strategies and overall mental well-being.
  • Managed customer relationships effectively, fostering trust and satisfaction among clients.

Guest Service Associate

European Wax
Winston-Salem, NC
04.2022 - 07.2022

• Demonstrated extensive product knowledge to effectively assist customers and enhance their shopping experience.

  • Collaborated with team members to improve workflow efficiency and achieve collective goals.
  • Coordinated appointment scheduling to optimize staff availability and maximize customer satisfaction.
  • Managed cash register operations accurately to ensure seamless transactions and customer service.
  • Delivered exceptional customer service skills to address inquiries and resolve issues promptly.
  • Facilitated conflict resolution by mediating disputes and fostering a positive environment for all parties.

Education

Prerequisites of Pre-Medical Career - Practical Nursing

Davidson- Davie Community College
Mocksville, NC
12-2027

Skills

  • Product knowledge
  • Holistic assessment
  • Task prioritization
  • Dependability and reliability
  • Analytical thinking
  • Hospitality service expertise
  • Ordering procedures

Timeline

Team Member

Chick-fil-A
02.2024 - 07.2024

Barista

Starbucks
10.2023 - 01.2024

Wellness Advisor

Massage Envy
12.2022 - 09.2023

Guest Service Associate

European Wax
04.2022 - 07.2022

Prerequisites of Pre-Medical Career - Practical Nursing

Davidson- Davie Community College