Dasia Greene
Little Elm,TX
Summary
Driven by results, adept in performance monitoring and motivational leadership, I enhanced team productivity and quest satisfaction at Olive Garden. Skilled in Microsoft Office Suite and daily workflow improvement, I excel in prioritizing tasks and leading teams to exceed targets, demonstrating a significant impact on operational efficiency and service excellence.
Overview
2
2
years of professional experience
Work History
Assistant Team Leader
Olive Garden Restaurant
08.2022 - 06.2023
- Monitored team productivity and provided regular progress reports to senior management, highlighting areas for improvement.
- Managed team workload to reach targets for specific tasks.
- Acted as a bridge between team members and upper management to facilitate communication and ensure alignment with company objectives.
- Worked with customer service to handle escalated customer issues.
Customer Service Cashier
Walmart
01.2022 - 08.2022
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints and maintained clean and tidy checkout area.
Front Counter Crew Member
Main Event
05.2021 - 01.2022
- Managed time effectively during busy shifts, prioritizing tasks based on urgency and importance.
- Enhanced customer satisfaction by providing friendly and efficient service at the front counter.
- Demonstrated adaptability by rotating between various stations as needed, optimizing team performance.
- Maintained a clean and organized workspace for better efficiency during peak hours.
Education
Bachelor of Science - Nursing Administration
Tennessee State University
Nashville, TN05.2026
Skills
- Performance monitoring
- Microsoft Office Suite
- Motivational Leadership
- Overseeing Daily Activities
- Work Planning and Prioritization
- Daily workflow improvement
Timeline
Assistant Team Leader
Olive Garden Restaurant
08.2022 - 06.2023
Customer Service Cashier
Walmart
01.2022 - 08.2022
Front Counter Crew Member
Main Event
05.2021 - 01.2022
Bachelor of Science - Nursing Administration
Tennessee State University