Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dasia Harris

Charlotte ,NC

Summary

Enthusiastic client services professional with strong background directly interfacing with industry customers within the car dealership market. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust at all times.

Overview

5
5
years of professional experience

Work History

Psych Technician

Novant Healthcare
Charlotte, Nc
11.2024 - 10.2025
  • Monitored patients' mental and physical health conditions daily.
  • Assisted in implementing individual treatment plans for patients.
  • Collaborated with healthcare team to ensure patient safety and comfort.
  • Conducted group therapy sessions focused on coping strategies and skills.
  • Maintained accurate records of patient progress and treatment plans.
  • Assisted with daily living activities, promoting independence among patients.

  • Participated in continuing education programs related to mental health topics.
  • Developed therapeutic relationships with patients and their families to support recovery goals.
  • Facilitated activities designed to improve life skills such as problem solving, communication, anger management, stress reduction, symptom management, self-care, socialization.

Electrical Top Helper

Walker Electric Supply
Gastonia
05.2021 - 12.2023
  • Assisted in installation and maintenance of electrical systems and components.
  • Collaborated with electricians to ensure compliance with safety protocols and regulations.
  • Operated hand and power tools to support electrical repair projects.
  • Maintained inventory of electrical supplies and equipment for efficient workflow.
  • Improved project timelines by streamlining tool organization and workspace efficiency.
  • Trained new employees on safety practices and operational procedures.
  • Conducted quality checks on electrical installations to ensure functionality and safety standards.
  • Coordinated scheduling of tasks among team members to optimize productivity on job sites.

Customer Service Representative

Carmax
06.2020 - 12.2021
  • Answers incoming phone calls in a courteous, prompt, and professional manner.
  • Directs phone calls to the appropriate person.
  • Manages the desk log, phone up log and loaner agreement log
  • Communicates effectively with Guest Services Manager and Greeters.
  • Walk around the showroom hourly to offer refreshments to guests.
  • Helps maintain a clean and comfortable environment and monitor facility
  • Provides a warm, positive and happy environment for Guests, their children and fellow teammates.
  • Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties as well as all other duties as assigned.

Education

High School Diploma -

Stuart W. Cramer

Skills

  • Efficient and Detail-Oriented
  • Email Support
  • Time Management
  • Understanding Customer Needs
  • Creative Problem Solving
  • Call Documentation
  • Child development
  • Leadership
  • Microsoft Office
  • Patience

Timeline

Psych Technician

Novant Healthcare
11.2024 - 10.2025

Electrical Top Helper

Walker Electric Supply
05.2021 - 12.2023

Customer Service Representative

Carmax
06.2020 - 12.2021

High School Diploma -

Stuart W. Cramer
Dasia Harris