Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Dasia James

Administrative
Houston,TX

Summary

Proactive administrative assistant produces high-quality customer service and admin work by applying determination and attention to detail. Performance-oriented and enterprising leader with organized nature and analytical problem-solving approach.

Overview

2
2
years of professional experience
4
4
years of post-secondary education

Work History

Night Shift Manager

Subway
New Orleans, Louisiana
02.2020 - 09.2021
  • Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Delegated tasks and oversaw performance to accomplish all required objectives.
  • Utilized interpersonal communication skills to enhance customer experience and add value to each interaction.
  • Recruited and interviewed candidates for management to evaluate readiness and fit for position.
  • Trained back-up associates and led crew members in managing operations of storefront.
  • Oversaw restocking of supplies and other functions to prepare for daytime business.
  • Provided first-rate service to all customers regardless of time or concern.
  • Ran nightly reports closing out various accounts and detailing daily activities.
  • Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.

Lifeguard

Schlitterbahn Waterpark
Galveston, TX
05.2019 - 12.2019
  • Observed weather and water conditions and alerted visitors to potential dangers, storms and rip currents.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of guests in and around swimming pool.
  • Detailed safety rules and procedures regarding activities to customers and guests.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Scrutinized pool deck area to prevent possible injuries or fatalities, minimizing emergent situations.
  • Checked pool and surrounding areas for hazardous conditions.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Consulted with emergency personnel while securing scene.
  • Attentively monitored swimmers to identify distress.
  • Met regulatory compliance for staff members and led safety training to enhance lifesaving skills.

Education

High School Diploma -

Clear Brook High School
Houston, TX
08.2018 - 05.2022

Skills

Reporting requirements

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Night Shift Manager

Subway
02.2020 - 09.2021

Lifeguard

Schlitterbahn Waterpark
05.2019 - 12.2019

High School Diploma -

Clear Brook High School
08.2018 - 05.2022

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Dasia JamesAdministrative