- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Participating in cultural exchange programs and homestays
- Youth Development Programs
- Animal Welfare Advocacy
- Fundraising Events
- Volunteer Work
- Bread Making
- Enjoy experimenting with different ingredients and flavors in the kitchen
Scott Hodges
Tooele
Summary
Dynamic Night Shift Manager with a proven track record at Jackson Group Peterbilt, enhancing operational efficiency and safety compliance. Skilled in team supervision and employee motivation, I successfully implemented strategic scheduling and training initiatives, resulting in improved resource allocation and reduced downtime. Committed to fostering a culture of excellence in service delivery.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Night Shift Manager
Jackson Group Peterbilt
Salt Lake City, UT
05.2022 - Current
- Supervised night operations, focusing on maintaining efficient processes and strict adherence to safety regulations.
- Developed and implemented staff scheduling strategies to enhance resource allocation during high-demand periods.
- Executed strategic process enhancements to boost team efficiency and decrease operational downtime.
- Conducted hands-on training for new hires, emphasizing adherence to operational procedures and safety standards.
Service Manager
PACCAR Financial
Salt Lake City, UT
06.2011 - 03.2022
- Led service operations to enhance customer satisfaction and retention rates.
- Streamlined processes to improve efficiency in service delivery and resource allocation.
- Trained and mentored team members on best practices for service management.
- Analyzed customer feedback to identify areas for service improvement and innovation.
Mechanic
Unified Fire Authority
Salt Lake City, UT
09.2009 - 06.2011
- Diagnosed mechanical issues using advanced diagnostic tools and techniques.
- Performed routine maintenance on fire apparatus to ensure optimal operational readiness.
- Collaborated with team members to troubleshoot complex vehicle problems effectively.
- Oversaw repairs and maintenance schedules for emergency response vehicles, enhancing reliability.
Education
High School Diploma -
Cottonwood High School
Salt Lake CityAssociate of Science - Diesel And Automotive Repair
Utah Technical Collage
Salt Lake City, UT06-1985
Skills
- Customer service
- Workplace safety
- Cleaning procedures
- Reporting skills
- Employee motivation
- Conflict resolution
- Task delegation
- Team supervision
- Schedule management
- Workflow management
- Stock management
- Reporting requirements
- Reception oversight
Accomplishments
- Supervised team of 32 staff members.
Certification
- ASE Certified Training - every 5 years
Interests
Timeline
Night Shift Manager
Jackson Group Peterbilt
05.2022 - Current
Service Manager
PACCAR Financial
06.2011 - 03.2022
Mechanic
Unified Fire Authority
09.2009 - 06.2011
High School Diploma -
Cottonwood High School
Associate of Science - Diesel And Automotive Repair
Utah Technical Collage