Dasiah Cole
Empire,AL
Summary
A highly dedicated customer service representative with excellent motivational skills to help maintain great customer satisfaction and contribute to company success. Proven ability to balance multiple responsibilities and adapt to changing priorities while using good time management, organizational, and interpersonal skills. Passionate about solving problems while applying the ability to influence and build strong relationships.
Overview
3
3
years of professional experience
Work History
Picking Associate
Amazon Warehouse
10.2021 - 02.2022
- Ensuring work areas are kept clean, neat and well-organized
- Packing incoming stock away, taking inventory and reporting shortages
- Keeping up-to-date and accurate records of incoming and outgoing shipments
- Picking orders as assigned and/or requested by the Amazon management.
Apparel Lead Associate
Walmart
01.2020 - 07.2020
- Assist customers with apparel items
- Uses apparel sales and presentation techniques to meet customer needs in a timely manner
- Reports customer issues and concerns, unsafe displays and fixtures, and problems with apparel products, services, and work areas.
Component Repair Technician
Kamtek
06.2019 - 12.2019
- Responsible for the daily Heat Treat cycles performed and ensure that they conform to written parameters
- Maintain tooling and fixtures, instruments, and furnaces in good operating conditions
- Required to perform 12-hours rotating shift
- Monitor process cycles for heat-treatment, brazing, stress relieve, diffusion, ADH, bright anneal, and coating cycles on all types of materials and hardware
Education
Radiology Technology - Radiology Tech
Jefferson State Community College
Birmingham, ALSkills
- SKILLS PROFILE
- Strong organizational skills
- Excellent communication skills
- Microsoft Office proficient
- Energetic work attitude
- Fast learner
- Team Player
- Work Area Maintenance
- Order Picking
- Warehouse Operations
- Mentoring and Training
- Packing and Shipping
- Heavy Lifting
- Loading and Unloading
- Pallet Jack Operation
- Staff Management
- Shipping and Packaging
- Interdepartmental Communication
- Pallet Arrangement
- Product Picking
- Product Packing
- Quality Control
- Labeling and Boxing
- Item Transportation
- Performance Goals
- Workload Priorities
- Finishing Procedures
- Customer Experience
- Order Picking and Processing
- Customer Order Fulfillment
- Materials Movement
- Safe Chemical Handling
- Serve Customers
- Customer Needs Assessments
- Effective Listening and Communication
- Inventory Management and Planning
- Pack Orders
- Update Signs
- Pick Products
- Shipment Procedures
- Product Sales and Promotion
- Maintain Records
- Team Meetings
- Organized Paperwork
- Update Accounts
- Restock Shelves
- Reports and Spreadsheets Generation
- Warehouse Coordination and Support
- Document Updates
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The hardest thing when you think about focusing. You think focusing is about saying "Yes." No. Focusing is about saying "No." And when you say "No," you piss off people.
Steve Jobs
Timeline
Picking Associate
Amazon Warehouse
10.2021 - 02.2022
Apparel Lead Associate
Walmart
01.2020 - 07.2020
Component Repair Technician
Kamtek
06.2019 - 12.2019
Radiology Technology - Radiology Tech
Jefferson State Community College