Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dasiah Thanongsinh

Lowell,MA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Bartender/Server

Buffalo Wild Wings
04.2023 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Checked identification for minimum age for sale of alcoholic beverages.

Success Mentor

Middlesex Community College
08.2021 - 05.2023
  • Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
  • Applied superior negotiation, communication and conflict management skills to facilitate effective discussions.
  • Maintained strict confidentiality in all situations unless abuse, neglect or threats identified.
  • Planned, developed and implemented strategies to convey information with key decision makers.
  • Helped students develop organizational, time management and study skills.
  • Prepared students for later educational experiences by encouraging exploration of learning opportunities and perseverance through challenging tasks.

Production Technician/Asembler

Lexington Medical, Inc.
08.2022 - 02.2023
  • Inspected equipment and systems to identify issues, immediately reporting problems to repair technicians.
  • Promptly documented and reported all defective equipment and hazardous conditions.
  • Used precision test equipment to troubleshoot malfunctions, and inspected parts for excessive wear and other conditions.
  • Made sure that products were produced on time and are of good quality.

Host/To-Go Specialist/Food Runner

Chili's Restaurant
07.2021 - 06.2022
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Recorded available tables after seating each party using specialized seating software.
  • Kept detailed payment records throughout shift to complete cash and card payments.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Used cash registers and credit card machines to cash out customers.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Informed servers of newly seated parties for speedy service.

Group Leader

Community Teamwork, Inc.
09.2018 - 03.2021
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Attended staff development meetings and workshops and applied information from those events into daily activities.
  • Reviewed daily requirements and forecasts and delegated work for optimal coverage.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Assisted students with homework issues and helped to incorporate positive study skills.
  • Applied clinical and behavioral knowledge to maintain safety during crisis moments.

Counter Attendant

Showcase Cinemas
05.2018 - 03.2019
  • Managed multiple tasks in high-volume environment.
  • Maintained clean and organized appearance for restaurant areas to attract and retain customers.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Processed customer orders and accurately entered into order system.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Completed milkshakes and ice cream desserts for customers.
  • Provided information regarding promotions and menu items.

Cashier/Crew Member

Lowell Spinners Baseball
05.2017 - 07.2017
  • Resolved customer complaints independently or with aid of supervisor.
  • Provided customers with information on specials and discount deals.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Operated and sanitized kitchen and food preparation equipment.
  • Made change and issued receipts or tickets to customers for each transaction.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.

Education

Liberal Arts And Studies of Med. And Science

Middlesex Community College
Lowell, MA

High School Diploma -

Lowell High School
Lowell, MA
07.2018

Skills

  • Certified and Licensed Bartender
  • Stocking and Replenishing
  • Cash Handling/Check Payment Processing
  • Servsafe Certified
  • Adaptable and Flexible

Timeline

Bartender/Server

Buffalo Wild Wings
04.2023 - Current

Production Technician/Asembler

Lexington Medical, Inc.
08.2022 - 02.2023

Success Mentor

Middlesex Community College
08.2021 - 05.2023

Host/To-Go Specialist/Food Runner

Chili's Restaurant
07.2021 - 06.2022

Group Leader

Community Teamwork, Inc.
09.2018 - 03.2021

Counter Attendant

Showcase Cinemas
05.2018 - 03.2019

Cashier/Crew Member

Lowell Spinners Baseball
05.2017 - 07.2017

Liberal Arts And Studies of Med. And Science

Middlesex Community College

High School Diploma -

Lowell High School

Similar Profiles

CREATE PROFILE
Dasiah Thanongsinh