Dasia’Nee McCoy
Houston,TX
Overview
9
9
years of professional experience
Work History
Assistant Manager / Key Holder
Dollar General
Tyler, TX
01.2023 - Current
- - Deliver high-quality customer service and assist customers with product selection
- - Manage cash register operations and ensure accurate transactions
- - Support store manager with daily operations and issue resolution
- - Supervise sales floor activities and maintain store organization
Janitorial Worker
University of Texas at Tyler
Tyler, TX
03.2021 - 09.2022
- - Maintained cleanliness and sanitation of campus facilities
- - Reported maintenance and repair needs to management
- - Ensured safety, security, and confidentiality standards were met
At-Home Caregiver
02.2020 - 05.2021
- - Assisted clients with daily living activities and personal care
- - Prepared nutritious meals based on dietary needs
- - Provided attentive support to meet individual care requirements
Customer Service Representative
Suddenlink
Tyler, TX
05.2018 - 02.2020
- - Handled high call volumes while providing technical and account support
- - Identified customer needs and delivered effective solutions
- - Maintained detailed records of customer interactions
- - Resolved complaints professionally to ensure customer satisfaction
Cashier
Schlotzsky's
Tyler, TX
01.2017 - 06.2018
- - Provided friendly and efficient customer service
- - Processed transactions and handled returns accurately
- - Maintained clean and organized checkout area
Timeline
Assistant Manager / Key Holder
Dollar General
01.2023 - Current
Janitorial Worker
University of Texas at Tyler
03.2021 - 09.2022
At-Home Caregiver
02.2020 - 05.2021
Customer Service Representative
Suddenlink
05.2018 - 02.2020
Cashier
Schlotzsky's
01.2017 - 06.2018