Dat Nguyen
West Valley City,Utah
Summary
Highly skilled I.T. professional with a diverse background and years of experience in information systems and I.T. security. Always keeping up to date with the latest trends in technology and utilizing many acquired skills such as people and time management to better prioritize tasks and work efficiently.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Computer Support Technician II
Northrop Grumman
08.2023 - Current
- Configured hardware, devices, and software to set up work stations for employees.
- Diagnosed and troubleshot hardware, software and network issues.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Software Installations on classified and unclassified networks
- Manage Active Directory for classified networks
Lead Technician
Musley
07.2021 - 08.2023
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Planned, scheduled, and delegated daily work to team of employees.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Lead a team of technicians to work and manage processes more efficiently
- Organized work to meet demanding production goals.
- Applied critical thinking and research to address complex issues.
Security Engineer
Check Point Software Technologies
09.2018 - 08.2020
- Implemented necessary controls and procedures to protect information system assets from intentional or inadvertent modification, disclosure or destruction.
- Authored security and vulnerability reports, detailing logged incursions and suggesting remediation efforts.
- Worked with teams to develop company-wide information assurance, security standards and procedures.
- Set up IT security equipment such as routers, switches, and physical hardware firewalls.
- License management and patching out of date and vulnerable systems
- Architecting ideal security solutions and presenting to technical and non-technical audiences
Pharmacy Technician III
Intermountain Health
02.2017 - 08.2018
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
Deputy Sheriff/Correctional Officer
Salt Lake County Sheriff's Office
09.2014 - 12.2016
- Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Organized criminal documents such as logs, records, reports, and agendas to streamline processing and improve traceability.
- Observed jail and inmate activity to maintain order and safety of inmates and guards.
- Trained other officers in firearms and self-defense tactics.
- Giving presentations and educating the public on crime and safety matters.
Pharmacy Technician II
Intermountain Health
07.2011 - 08.2014
- Stocked, labeled, and inventoried medication to keep accurate records.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Restocked pharmacy shelves and medication stations on hospital floors with needed medications.
Education
B.S. Cybersecurity and Information Assurance -
Western Governors University
Salt Lake City, Utah11.2024
Skills
- Technical Troubleshooting
- Data Security
- System license management and patching
- Effective Communication
- System Performance and Functionality
- Incident Response Management
- Software Deployment
- Use of vulnerability scanning tools such as Nessus and OpenVAS
- VMware
Certification
- CompTIA CASP+ CE
- CompTIA Security+ CE
- Check Point Certified Security Expert (CCSE)
- LPI Linux Essentials
Personal Information
Dat Nguyen, (801) 860-8785, dat_nguyen123@hotmail.com, West Valley City, Utah
Timeline
Computer Support Technician II
Northrop Grumman
08.2023 - Current
Lead Technician
Musley
07.2021 - 08.2023
Security Engineer
Check Point Software Technologies
09.2018 - 08.2020
Pharmacy Technician III
Intermountain Health
02.2017 - 08.2018
Deputy Sheriff/Correctional Officer
Salt Lake County Sheriff's Office
09.2014 - 12.2016
Pharmacy Technician II
Intermountain Health
07.2011 - 08.2014
B.S. Cybersecurity and Information Assurance -
Western Governors University