Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Datavious Starr

Datavious Starr

Charlotte,United States

Summary

Dedicated professional with 7 years of experience in the amusement industry, recognized for exceptional leadership and communication skills. Proven ability to enhance guest experiences while managing teams, ensuring operational efficiency, and upholding safety standards. Successful in motivating staff to boost performance and customer satisfaction, thriving in fast-paced environments. Aiming to leverage expertise in team development and relationship building to contribute to a dynamic organization.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Certified Ride Operator

Carowinds Amusement Park
Charlotte, NC
04.2018 - Current
  • Maintained cleanliness of area around rides, including sweeping, picking up trash.
  • Educated guests about proper riding etiquette and rules for each attraction.
  • Assisted guests with questions and concerns regarding the ride.
  • Monitored riders' behavior during the duration of the ride.
  • Organized and supervised ride operations, including staffing, scheduling, and safety inspections.
  • Provided customer service and responded to guest inquiries in a timely manner.
  • Communicated effectively with staff members about changes in policies or procedures.
  • Developed training programs for ride attendants and conducted on-site training sessions.

Front End Team Lead

Walmart
Charlotte, NC
01.2019 - 04.2021
  • Created new strategies for improving customer service standards within the organization.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Trained new employees on company policies and procedures.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Directed and supervised team of 15 employees in daily operations.

Education

High School -

West Charlotte High School

Skills

  • Time management
  • Teamwork
  • Adaptability
  • Attention to detail
  • Critical thinking
  • Leadership
  • Clear Communication
  • Integrity
  • Inclusiveness
  • Encouragement
  • Emergency response preparedness
  • Decision-making

Certification

  • Certified Trainer
  • CPR Certification

Timeline

Front End Team Lead

Walmart
01.2019 - 04.2021

Certified Ride Operator

Carowinds Amusement Park
04.2018 - Current

High School -

West Charlotte High School

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Datavious Starr