Datron Brooks
McKinney,Texas
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Pesticide Applicator/Pest Control Technician
Romney
Euless, TX
05.2022 - Current
- Applied pesticides using calibrated equipment to ensure effective treatment of crops.
- Conducted safety inspections on pesticide application tools and machinery for compliance.
- Assisted in developing integrated pest management strategies to minimize chemical usage.
- Maintained detailed records of pesticide applications, inventory levels, and safety compliance checks.
- Assisted in decision-making processes regarding pesticide selection, taking into account efficacy against target pests and potential environmental impacts.
- Improved customer satisfaction by promptly responding to inquiries and providing updates on treatment progress.
- Cleaned or serviced machinery for operating efficiency using water, gasoline or hand tools.
- Evaluated treatment effectiveness, adjusting approaches as necessary for optimal results.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
Satellite Installer
TAK
Dallas, TX
01.2018 - 05.2022
- Conducted thorough inspections to identify pest infestations and potential entry points.
- Applied appropriate pest control treatments using safe and effective methods.
- Trained new technicians on safety protocols and equipment handling procedures.
- Developed customized treatment plans based on specific client needs and property conditions.
- Implemented integrated pest management strategies to enhance service effectiveness and sustainability.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Complied with safety guidelines and regulations with during pest control processes.
- Adhered strictly to local pesticide application guidelines, minimizing environmental impact while maximizing efficacy against target pests.
- Performed general pest control solutions such as bed bug and termite inspections and treatments.
- Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
- Prepared reports and kept detailed records of pest control activities.
- Improved client satisfaction by providing thorough inspections and effective solutions for pest control issues.
Dw Direct
01.2018 - 01.2019
- Commercial Cable Installer, Dallas, TX
- Time management
- Install customer provided equipment such as EMTA, HSD Modems, Digital Receivers, 66 Blocks install and terminate color code twisted pair cable with punch tool, Using RJ 25 and RJ 11 connectors Jacks
- Run Category 5 cable for Ethernet and phone
- VOIP use test set to test for dial tone assign ip address and internet speed test
- Setting hierarchy and provisioning for CPE’s
- Determine cable routing for optimal installations
- Running coax and Ethernet drops to commercial buildings
- Mount CPE’s install ethernet switches, wifi mesh and wireless access points
Satellite Installation Technician
Mastec
Garland, TX
12.2014 - 02.2018
- Install, service and upgrade DIRECTV satellite systems for residences and businesses
- Conduct site surveys to determine the best positioning of the equipment for strongest signal reception and formulate the wiring plan, climb 28 foot ladder, splice cable, terminate connection
- Place the mounts, dishes and receivers to ensure satellite connectivity. Dig Trenches, wall fish, run drops
Security Specialist
High Quality Security
Baldwin Park, CA
02.2009 - 07.2014
- Secure premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings and access points; permitting entry.
- Prevent loss and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
- Communicate and respond to hazardous incidents and emergency situation using two-way radio system
- Control traffic and assists public by responding to questions and complaints according to policies and procedures
- Complete reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
Property Maintenance Technician
April Sea Realty
Victorville, CA
01.2008 - 01.2010
- Rehabilitate and renovate properties to prepare for move-ins
- Perform repairs and maintain property during tenancy and after move-out
- Carpet cleaning, dry wall repair, window cleaning
- Troubleshoot, repair, replace and upgrade appliances and fixtures
Satellite Installation Technician
Ironwood Communications
Hesperia, CA
01.2005 - 01.2008
- Plan installation, lay out equipment and wiring plan, carry 28 foot and 40 foot ladders
- Install and repair satellite dish, cable receiver, for DirecTV and charter cable, use cable meters and bird dog to assess, test and complete jobs, dig trenches, run drops, use aerial ladders and spur
- Resolve concerns and questions by diagnosing, troubleshooting, and repairing problems
Satellite Installation Technician
Dish Network Echo Star/ Link us
Riverside, CA
01.2003 - 01.2005
- Plan installations by reviewing work orders, gathering supplies, evaluating location, locating access, formulating wiring plans, and arranging equipment
- Check satellite TV systems for correct functionality and optimal performance
- Follow industry codes, regulations, and standards
- Adhere to policies and safety practices and provide documentation of completed work orders
Machine Operator
Dart Container Corporation
Corona, CA
01.2001 - 01.2003
- Inspect, maintain and calibrate machine according to plant operation
- Ensure safe operation of equipment molder and Styrofoam extractor machines
- Accurately monitor flow, pressure and levels of instrument
- Perform best practice quality checks to coordinate repairs and maintenance
- Operate extruder machines, forming, pressing, machine setter, tenders and grinders
- Record all data in accordance with department guidelines
- Read blueprints, and process and instrumentation diagrams
- Operate fork lift, scissor lifts
Surface Mount Technician
Xerox
El Segundo, CA
01.1999 - 01.2001
- Troubleshoot and repair electronic assembly machines circuit boards via electronic schematics
- Machine control using Programmable Logic Controllers (PLCs)
- Perform investigation work in addition to calibration of instruments
- Solder electrical components to circuit boards, test equipment and assemble copy machines
Education
Associate of Science - Fire Technology Major
Victor Valley College
Victorville, CA01-2011
Industrial Electronics
El Camino College
Gardena, CA01-1998
Telecommunications
Associated Trade Technical College
Los Angeles, CA01-1997
Skills
- System troubleshooting
- Network connectivity
- Route planning
- System repairs
Certification
- Occupational Safety Council of America
- Satellite Broadcast and Communication Association
Timeline
Pesticide Applicator/Pest Control Technician
Romney
05.2022 - Current
Satellite Installer
TAK
01.2018 - 05.2022
Dw Direct
01.2018 - 01.2019
Satellite Installation Technician
Mastec
12.2014 - 02.2018
Security Specialist
High Quality Security
02.2009 - 07.2014
Property Maintenance Technician
April Sea Realty
01.2008 - 01.2010
Satellite Installation Technician
Ironwood Communications
01.2005 - 01.2008
Satellite Installation Technician
Dish Network Echo Star/ Link us
01.2003 - 01.2005
Machine Operator
Dart Container Corporation
01.2001 - 01.2003
Surface Mount Technician
Xerox
01.1999 - 01.2001
Industrial Electronics
El Camino College
Telecommunications
Associated Trade Technical College
Associate of Science - Fire Technology Major
Victor Valley College