Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Patient Care Technician
Independent Contractors
Dallas , Texas
07.2022 - Current
Help clients with their personal needs; exercise, bathing, Personal grooming. cooking and shopping.
Perform light housekeeping duties; dust, sweep, mop, Cook, laundry and any other needed.
Improve patient's outlook and daily living through Compassionate care, gardening, game playing as well as Incorporating their normal day to day living.
Engage with clients and families to provide emotional Support and daily living instructions.
Transport patients to medical, dental and personal care Appointments.
Supervise medication administration, follows strict care Plan, monitor vital signs. and document concerns for the Family.
Aid with mobility and independence for disabled Individuals and continually monitored safety.
Medical Assistant
Addison Internal Medicine
Addison , TX
12.2021 - 07.2022
Scheduled appointments for patients via phone and in Person.
Prepared treatment rooms for patients; cleaning and Restock supplies in the room and other areas around the Clinic
Measured vital signs, took medical histories, chief Complaint, and current concerns to prepare patients for Examination
Relayed messages from patients to physicians about Concerning conditions, updates on treatments or for refill Requests
Maintained inventory, vaccination and product expiration Logs to record updated documentation for tracking Purposes and utilization
Incorporated outside records into charts and EHR.
Collaborated with local pharmacies to resolve and clarify Issues with patient medication
Performed immunization and preliminary physical tests to Accurately record results in patient history summary
Daycare Owner and Operator
Ms D's Lil Blessings
Garland , Texas
09.2019 - 11.2021
Reviewed and evaluated programs for compliance with State, local and federal regulations.
Worked with parents and staff to improve student Behavioral and learning issues with proactive approaches.
Monitored student progress and discussed all achieved Goals and goals not achieved with resolving problems Including the parents or caretakers.
Established and enforced modern educational standards To support students needs.
Established and enforced modern educational standards To support student needs including those with learning Disabilities.
Assisted with parent's requests and answered questions To improve satisfaction of the children and parents.
Provided excellent service and attention to parents and The families when face-to-face or through phone Conversations.
Patient Care Coordinator
Alliance Family of Companies
Irving , Texas
12.2018 - 09.2019
Provided administrative support for patient care staff.
Established strong work network by building professional Relationships with physicians, account manager and fellow Employees.
Received and routed care team messages and documents To appropriate staff.
Collaborated with Doctors, nursing staff and account Managers to advocate for individual patient needs and Insurance coverage.
Verified documentation methodically to avoid critical errors Impacting care delivery and payments for services.
Compiled information from patients and caregivers or Family members to identify care concerns.
Review patients insurance information and request Additional information from Doctor's office, Patients or Doctor's office Account Manager for insurance purposes
Business and Production Analyst/Lead Phlebotomist
Family Medicine Austin
Austin , TX
08.2013 - 11.2018
Analyzed utilization and capacity against performance Goals.
Increased productivity through various process Improvement implementations.
Performed production adjustments for quality and Productivity.
Tested selected products for performance characteristics Or adherence to specifications.
Adhered to regulations and procedures for health, safety And environmental compliance.
Implemented programs to address production, materials Or safety problems.
Analyzed, estimated or reported production costs.
Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions
Phlebotomist Duties
Located veins suitable for puncture to draw blood using Sterilized needles, vials and other equipment.
Identified patients using proper procedures prior to Specimen collection.
Prepared and packaged specimens for courier transport.
Maintained fully-stocked phlebotomy cart, carrier and Station.
Transported specimens following established protocol for Temperature and light.
Observed patient for unusual reactions or events to take Appropriate action under established guidelines.
Centrifuged blood specimens in test tubes and capillary Tubes to separate cells and sediment from blood serum.
Upheld donor confidentiality throughout intake and Collection process.
Conducted various blood tests and updated results into Paper and electronic charts.
Labeled blood vials with critical information like time of Collection, date and patient name.
Input medical and insurance information into database For inclusion in patient records.
Verified quality of specimens by centrifuging specimens For logistics courier to pickup.
Charted patient encounters by recording information Such as diagnosis, treatments, and prescriptions.
Assisted Operations Manager and Medical staff to improve Client satisfaction.
Improved business direction by prioritizing patients and Implementing changes based on collected feedback from Both patient and medical staff.