Dat (Tony) Pham
Milpitas,CA
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
21
21
years of professional experience
Work History
Operations manager/Logistics Coordinator/driver
FedEx
Sunnyvale, California
10.2017 - Current
- Managed daily operations to optimize package delivery processes, ensuring timely fulfillment.
- Streamlined workflow by implementing standard operating procedures across departments.
- Coordinated training programs for staff, improving productivity and reinforcing safety practices.
- Coordinated 25 routes and 25 drivers to maintain effective logistics operations.
- Delivered assigned routes while overseeing operations of 15 drivers to ensure productivity.
- Make sure all trucks are in working order at all times
Delivery Driver
Amazon
San Jose, California
09.2015 - 10.2017
- Delivered packages efficiently to residential and commercial locations.
- Operated delivery vans while adhering to safety regulations and traffic laws.
- Managed route planning using company-provided navigation systems.
Retail Store Manager
GameStop
Newark, California
08.2012 - 09.2015
- Managed daily operations and ensured store compliance with company policies.
- Trained and supervised team members to enhance customer service skills.
- Coordinated inventory management and organized product displays effectively.
- Helped run a 2 plus million dollar store
Stock manager/assistant store manager
Footlocker
Milpitas, California
05.2005 - 08.2012
- Managed inventory levels to maintain product availability and reduce stockouts.
- Oversaw daily operations of stockroom, ensuring organization and cleanliness standards were met.
- Trained new team members on inventory systems and stock management procedures.
- Handled cash/checks
- Contributed to store achieving top 4 sales ranking in Bay Area.
Education
Milpitas High School
Milpitas, CaliforniaSkills
- Great with people - managed people for years and always provided top customer service
- Route optimization
- Workflow streamlining
- Safety compliance
- Can multitask - manage upwards of 25 drivers, be on the phone all day, service customers, work with the warehouse and truck mechanics
Languages
English
Professional
Vietnamese
Professional
Affiliations
Love working out and staying in shape.
Trying new things.
Love to watch sports and play them.
References
References available upon request.
Timeline
Operations manager/Logistics Coordinator/driver
FedEx
10.2017 - Current
Delivery Driver
Amazon
09.2015 - 10.2017
Retail Store Manager
GameStop
08.2012 - 09.2015
Stock manager/assistant store manager
Footlocker
05.2005 - 08.2012
Milpitas High School