Daudra Welcome
Fort Worth,TX
Summary
Motivated and detail-oriented IT professional with recent CompTIA Security+ certification, passionate about launching a career in the government technology sector. Adept in security protocols, risk management, and threat mitigation, with a strong foundation in network security and cybersecurity principles. Demonstrates a commitment to safeguarding sensitive data and ensuring compliance with federal security standards. Eager to contribute to the protection of critical infrastructure and national security through innovative technology solutions and best practices in information security. Looking to apply skills in an entry-level role within the government IT landscape.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Refined Truck Driver
Gemini Motor Transport
Fort Worth, TX
12.2020 - Current
- Drive defensively and follow all applicable laws to uphold Gemini’s reputation as one of the safest tank carriers
- Transport fuel and commodities to Love's retail locations and third-party customers
- Comply with federal, state, local, and company rules regarding hazardous cargo tank motor vehicles
- Adhere to proper loading and unloading methods for various cargos
- Maintain communication with logistics as needed
- Complete driver electronic logs and necessary documentation
- Ensure professional conduct when interacting with customers, fellow employees, vendors, and the motoring public
Import/Export Coordinator
UPS
Irving, TX
02.2019 - 06.2020
- Utilized data management systems to capture and validate data, ensuring compliance with government and UPS regulations
- Analyzed and processed large sets of import/export data for package clearance, ensuring timely delivery
- Maintained and updated electronic documentation and records, ensuring alignment with compliance protocols
- Worked with internal software systems to track, analyze, and report on package data, improving operational efficiency
- Assisted with troubleshooting system errors related to import/export documentation and package clearance
- Collaborated with team members to optimize data entry processes and ensure accuracy in data reporting
Customer Service
Publix Super Markets
Thomasville, GA
08.2012 - 01.2019
- Responded to phone inquiries related to group benefit plans, including health, life insurance, and long-term disability
- Prepared paperwork for benefit requests and updated associates’ information
- Assisted with various tasks within the benefits department
- Delivered excellent customer service in a high-volume environment
- Collaborated with team members to ensure efficient operations
Education
High School Diploma -
Lake Weir High School
Ocala, FL06.2012
Skills
- Tier 1 and Tier 2 Customer service
- Documentation review
- Microsoft Office Suite
- Windows 7-11
- Adobe
- Critical Thinking
- Problem Solving
- Crisis Response
- Supervision
- Teamwork
- Time Management
- Interpersonal Communication
Certification
- CompTIA Security+, 2024
- CDL A license, 2020
Timeline
Refined Truck Driver
Gemini Motor Transport
12.2020 - Current
Import/Export Coordinator
UPS
02.2019 - 06.2020
Customer Service
Publix Super Markets
08.2012 - 01.2019
- CompTIA Security+, 2024
- CDL A license, 2020
High School Diploma -
Lake Weir High School
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