DAUMONIQE JACKSON
BROOKLYN
Summary
Reliable and dependable Customer Service individual with Sales Associate, Warehouse clerk & Receptionist experience. Versatile team player and adapt well to various work environments. Ambitious and efficient Customer Service Professional with experience helping to meet customer needs. Motivated and reliable individual seeking to contribute my skills and positive attitude in a work environment that allows me to continuously improve. Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude.
Overview
11
11
years of professional experience
Work History
Receptionist
Cell Fix Phones
Brooklyn
12.2023 - 11.2024
- Greeted and welcomed guests in person and on phone.
- Answered and directed inquiries to designated department.
- Maintained logbooks, including sign-in/out logs, front desk expenditures, and calls received.
- Picked up and sorted daily incoming correspondence and delivered sorted mail to addressees.
- Managed phone calls and directed them to appropriate staff members efficiently.
- Greeted customers warmly upon arrival and addressed inquiries promptly.
- Greeted customers and ensured a welcoming atmosphere for all visitors.
- Managed phone calls, directing inquiries to appropriate staff members efficiently.
- Scheduled appointments for device repairs and assisted with customer inquiries.
Warehouse Clerk
Tiger Linen Inc
Brooklyn
01.2019 - 11.2022
- Pull customer orders, stocked shelves and managed inventory, maintained warehouse organization.
- Retrieved merchandise and delivered it to sales floor.
- Opened, unpacked, and issued sales floor merchandise and cleaned display cases.
- Scanned orders shipped & received.
- Organized warehouse inventory to ensure efficient product retrieval.
- Maintained cleanliness and safety standards throughout the warehouse environment.
Cashier/Sales Associate
TJ Maxx
New York
01.2014 - 12.2018
- Greeted customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
- Responsible for setting up displays and taking down old products to replace new stocks on the shelves.
- Achieved established goals.
- Directed customers to merchandise within the store.
- Maintained an orderly appearance throughout the sales floor.
- Introduced promotions and opportunities to customers.
- Processed customer transactions accurately and efficiently at TJ Maxx.
- Handled cash, credit, and gift card transactions with attention to detail.
Education
High School Equivalency Diploma -
NYS Department of Education
Albany, NYSkills
- Computer Literate
- Interpersonal skills
- Team Oriented
- Organizational Skills
- Time managing skills
- Active listening
- Multitasking priorities
- Customer service
Timeline
Receptionist
Cell Fix Phones
12.2023 - 11.2024
Warehouse Clerk
Tiger Linen Inc
01.2019 - 11.2022
Cashier/Sales Associate
TJ Maxx
01.2014 - 12.2018
High School Equivalency Diploma -
NYS Department of Education