Daunelle Marsette
Bismarck
Summary
Professional and helpful Volunteer with [Number] years of expertise helping [Company] with [Area of expertise]. Talented at assisting with [Task] and [Task] to accomplish [Result]. Consistently maintained respectable appearance and demeanor to represent organization in positive way at all times.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Flexible hard worker ready to learn and contribute to team success.
Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Skill], [Skill] and [Skill]. Highly organized, proactive and punctual with team-oriented mentality.
Overview
17
17
years of professional experience
Work History
Case Manager
Good Road Recovery Center
Bismarck
10.2018 - Current
- Developed comprehensive client-driven case plan with short and long-term goals.
- Help clients in Sober Living to find employment and other resources in the community, find housing, educational.
- Take clients to appointments and advocate for services.
Administrative Assistant
MHA Nation
Bismarck
03.2009 - 10.2018
- Organized and maintained filing and document management systems by coordinating, archiving and purging files.
- Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
- Developed administrative processes to achieve organizational objectives and improve office efficiency.
- Updated details in company database by keying in customer contacts and delivery dates.
- Maintained inventory in supply closet to prevent shortages.
- Tracked and submitted employee timesheets to accounting department for payroll processing.
- Directed customer communication to appropriate department personnel.
- Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Education
Some College (No Degree) - Nursing
Fort Berthold Community College
New Town, NDSkills
- Treatment plans knowledge
- Patient assessment
- Emotional awareness
- Quality assurance controls
- Progress evaluations understanding
- Client meetings
- Effective customer communication
- Community outreach
- Customer support and assistance
- Friendly, positive attitude
- Teambuilding
- People skills
- Basic math
- Customer service
- Research and facts collecting
- Assistance program knowledge
- Well-trained in [Software]
Timeline
Case Manager
Good Road Recovery Center
10.2018 - Current
Administrative Assistant
MHA Nation
03.2009 - 10.2018
Some College (No Degree) - Nursing
Fort Berthold Community College