Dauntae Gordon
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Manager
TitleMax
10.2023 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Night Stocker
HEB Grocery Store
12.2024 - 02.2025
- Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
- Unloaded arriving product stock and moved to store display areas.
- Reduced stock damage by carefully handling and transporting merchandise from storage to sales floor.
- Contributed to a safe working environment by adhering to safety regulations during overnight shifts.
Package Handler
Fed Ex Ground
06.2023 - 08.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Crew Member Shift Manager
Five Guys
10.2021 - 07.2023
- Collaborated with fellow shift managers to optimize operational efficiency across all shifts without sacrificing quality or guest experience.
- Coordinated maintenance requests when necessary to ensure a safe and functional work environment for both crew members and customers.
- Ensured adherence to food safety guidelines by maintaining proper storage temperatures and sanitation practices within the kitchen area.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
Education
GEORGE RANCH HIGH SCOOL
Richmond, TX05-2022
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Store opening and closing
- Team leadership
- Inventory control
- Store organization
- Attention to detail
- Staff supervision
- Stock management
- Team management
- Cash management
- Petty cash management
- Strong work ethic
- Cash handling
- Guest engagement
- Food handling
- Professional attitude
- Order taking
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- ADJUSTER - AUGUST 2023 -AUGUST 2029
Languages
English
Full Professional
Spanish
Limited Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Career advancementFlexible work hoursWork from home optionCompany CultureTeam Building / Company RetreatsPersonal development programsTimeline
Night Stocker
HEB Grocery Store
12.2024 - 02.2025
Store Manager
TitleMax
10.2023 - Current
Package Handler
Fed Ex Ground
06.2023 - 08.2023
Crew Member Shift Manager
Five Guys
10.2021 - 07.2023
GEORGE RANCH HIGH SCOOL
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