Entry-level IT professional transitioning into Information Technology with hands-on technical experience in networking, troubleshooting, and systems support. Currently completing a Cybersecurity Certificate with foundational knowledge in networking, system administration, and secure infrastructure. Proven ability to learn new technologies quickly, diagnose technical issues, and deliver reliable customer-focused solutions. Strong work ethic, adaptability, and communication skills developed through technical field service and enterprise-level customer support roles. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.