Dauntell Williams
Parkesburg,Pa
Summary
Have experience in management and customer service. Eager to take initiative in leadership opportunities and to help others whenever possible. Always remains professional, friendly, devoted, reliable, and hardworking when working with teams or working alone. Great with problem solving, multitasking, prioritizing, and time management.
Overview
14
14
years of professional experience
Work History
Custodian
YMCA Greater Brandywine
Lionville, PA
11.2020 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Kept building spaces premises clean inside and outside.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract and top scrub floors and carpets.
Lead Bank Teller
Coatesville Savings Bank
Coatesville, Pa
07.2014 - 03.2020
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Reconciled cash drawer and resolved discrepancies.
- Counted and packaged currency and coins.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Provided customer records, account statements and copies of checks.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Sold and cross-sold bank products to new and existing customers.
- Placed orders for customer checks and verified starting numbers.
- Assisted customers with compromised debit cards and issued new credentials.
- Audited fellow teller currency to contribute to dual-control procedures.
- Removed mutilated currency from circulation.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
Nurse Aide
Kelsh Associates
Exton, Pa
06.2011 - 07.2014
- Ensuring all clients well-being is healthy
- Driving clients to doctor appointments
- Assisting with daily meal preparations
- Assisting with daily household chores
- Assist with medication administration
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Shift Manager
Wawa
Thorndale, Pa
02.2009 - 03.2012
- Delegate work assignments
- Accepting delivery orders overnight
- Counting the safe deposit box (upon arrival and departing)
- Cleaning the store for the next day
- Resolving customers questions/concerns
- Multitasking multiple assignments at once ( Coffee, Register, and Deli)
Sales Manager
The body shop
Exton, Pa
08.2008 - 05.2009
- Opening and closing of the store
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Education
Associate of Business Administration - Business Administration
Delaware Community College
Media, PAHigh School Diploma - General
Alternative High School
2007
Skills
- CPR Certified
- HIPPA and OSHA Awareness
- Experience in Management
- Experience with Assisting Elderly Living
- Highly Dependable
- Quick Learner
- Knowledge of Microsoft Programs (PowerPoint, outlook, word, excel)
- Multitasking and Prioritization
- Strong Work Ethic
- Supply Inventory Management
- Productivity and Time Management
- Positive Team Player
Timeline
Custodian
YMCA Greater Brandywine
11.2020 - Current
Lead Bank Teller
Coatesville Savings Bank
07.2014 - 03.2020
Nurse Aide
Kelsh Associates
06.2011 - 07.2014
Shift Manager
Wawa
02.2009 - 03.2012
Sales Manager
The body shop
08.2008 - 05.2009
Associate of Business Administration - Business Administration
Delaware Community College
High School Diploma - General
Alternative High School