Dauren Kishibekov

• Responsible for monitoring sales to control production and minimize outages of items re-manufactured and rebuilt by the team
• Engages with and assists team in a positive and professional manner
• Responds timely to phone calls, messages, emails, and eBay messages pertaining to sales
• Coordinates the product image production
• Responsible for reviewing listing content created by team daily and corrects errors
• Monitors returns to ensure best practices are being followed
• Assist with performance evaluations, reports performance issues and violations of company policy to department management
• Trains new hires on content creation, photography standards, policies, and expectations
• Works with management, sales director and logistics to develop strategies to ensure MME successfully meets sales and productivity goals as outlined quarterly
• Other duties as assigned.

· Responsible for monitoring sales to control production and minimize outages of items

re-manufactured and rebuilt by the team.

· Engages with and assists team in a positive and professional manner.

· Responds timely to phone calls, messages, emails, and eBay messages pertaining to sales.

· Coordinates the product image production.

· Responsible for reviewing listing content created by team daily and corrects errors.

· Monitors returns to ensure best practices are being followed.

· Assist with performance evaluations, reports performance issues and violations of company

policy to department management.

· Trains new hires on content creation, photography standards, policies, and expectations.

· Works with management, sales director and logistics to develop strategies to ensure MME

successfully meets sales and productivity goals as outlined quarterly.

· Other duties as assigned

· Operational management of the iPoint APR retail network.

· Analysis and evaluation of the current activities of retail departments.

· Execution of sales plans and established KPIs for retail business (sales planning and plan fulfillment, development and implementation of sales growth stimulation programs, increasing the profitability of the retail network, development and implementation of proposals to increase network efficiency).

· Setting goals and tasks for the retail network.

· Budgeting, analysis of financial and economic indicators, optimization of cost structure, profit increase, systematization and optimization of business processes.

· Geographic network development - opening new and developing existing stores.

· Building and developing the B2B team in KZ.

· Negotiations with shopping centers on commercial terms.

· E-commerce (support in implementation).

· Personnel management (operational and strategic), participation in decision-making on personnel transfers, participation in the development of a motivational system, active assistance in reducing staff turnover.

· Control of compliance with high-level service and service standards in stores.

Main achievements:

· For several years, the company's EBITDA was 30-40% with a negative sign. As of June 2019, the company's EBITDA was positive.

· The process of a category manager's workplace was established. PSI reports.

· A business process for purchasing goods based on a product matrix and planogram was established.

· An agreement was reached with GfK Rus for obtaining and providing analytical reports.

· At the time of joining the company, there was an overstock of $0.5 million. The stock was normalized by July 2019, thanks to increased turnover and the return of non-liquid stock to suppliers.

· In August 2019, optimization of retail operations was proposed, as well as a new algorithm for calculating the sales staff's motivation system.

Sulpak Trade company, Largest consumer electronics and home appliances retail chain in Kazakhstan, Almaty Kazakhstan. The equivalent of Sulpak in the United States is Best Buy

• Responsibilities and duties of being the Head: Defining long-term and short-term goals for the Business Team; Defining group strategies; Negotiating contract terms with suppliers(Factories, distributors)
• Worked very closely with companies like Samsung, LG, Sony, Apple, Panasonic etc
• Held QBRs and YBRs with the Top Management
• Discussing and analyzing the results of the past period (Quarter or Year), and negotiating and planning the business for the upcoming period (Quarter or Year); Obtaining supplier strategies for the upcoming year; Coordinating retail sales for their Business Team; Searching for and developing new product groups
• Responsibilities of being the category manager: Building and creating the assortment matrix; Negotiating with suppliers (Factories, distributors)
• Worked very closely with companies like Samsung, LG, Sony, Apple, Panasonic etc
• In a teamwork we constructed a promo plan, PSI forecast; Forecasting for the group/SKU; Analyzing reports, meeting budgets/KPIs; Defining the strategy for displaying products in stores/coordinating with DRP; Searching for super offers/lots; Monitoring bonuses (quarterly/yearly) and compensations; Preparing reports and analyses on sales of products on pallets/endcaps; Preparing reports on the effectiveness of ongoing promotions; Preparing reports on the accuracy of planning, inventory, and sales of Power SKU positions
• Main achievements: Overall growth in market share for all household appliance and small appliance categories during 2017-2018
• The main growth came from separate stoves, built-in appliances, refrigerators, washing machines, and steam generators
• In late 2017, Sulpak signed a supply contract with the Turkish company BEKO
• The contract had previously been under negotiation for 5 years
• BEKO is a leader in their price segment in the household appliance category
• This allowed Sulpak to increase their market share.

Key achievements:

· In 2010, Sulpak's market share in the Consumer Electronics category fluctuated around 15-20%. Thanks to a well-structured assortment matrix, the right approach to merchandising, building long-term relationships with supplier partners, and strategically building a promotion plan, the market share in consumer electronics reached its historical maximum of 47% by 2013 and continues to this day. Our leading positions were not lost until 2017.