DaVahn Lee B.A.
Summary
Experienced and knowledgeable business manager with a Bachelors of Science degree in Business Administration, and an Associates of Science degree in Computer Information Systems. Seeks to employ managerial expertise by promoting problem solving and innovative initiatives in the workplace. In previous roles, expanded business through building rapport with individuals and ensuring satisfaction with all transactions and services.
Overview
9
9
years of professional experience
Work History
Digital Personal Shopper
Walmart
Columbia , MD
10.2023 - 02.2024
- Maintained a high level of customer service while ensuring customer satisfaction.
- Secured and stored items until customer pickup.
- Assisted in selecting items according to customer preferences.
Transportation Manager
J.B. Hunt
Upper Marlboro, MD
02.2022 - 05.2023
- Monitors product import or export processes to verify compliance with regulatory or legal requirements.
- Participates in staff and management meetings and other meetings as assigned to address plans decisions, and problematic areas.
- Worked with internal teams to understand company needs and changing strategies.
- Answered customer inquiries and resolved customer issues in a timely manner.
General Manager/Co-Owner
Eastern Shore Cleaning
Georgetown, DE
01.2015 - 01.2022
- Maintained long-term, profitable relationships with clients through problem solving, issue resolution and recommendation of new products and services.
- Acquire new clients through prospecting, networking, and referrals. Develop and implement strategies to expand the customer base and reach sales targets.
- Developed and implemented new procedures to facilitate business growth.
Intern
Techno Goober
Lewes, DE
04.2019 - 08.2019
- Analyzed network issues, developing fixes and troubleshooting problems to maintain organizational effectiveness.
- Installed and managed connected hardware and application components to assure nonstop environment operations.
- Demonstrated enthusiasm and strong communication skills, remaining open to learning new things every day.
Cashier Assistant
Food Lion
Harrington, DE
01.2015 - 01.2017
- Greeted customers and provided assistance in locating items.
- Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct and there is adequate change.
- Resolved customer complaints regarding sales and service.
Education
Associate of Applied Science - Computer Information Systems
Delaware Technical And Community College - Owens
Georgetown, DE05.2019
Bachelor of Science - Business Administration
Bridgewater College
Bridgewater, VA12.2021
Skills
- Culture Building
- Performance Management
- Staff Development
- Client Rapport
- Customer Service-Oriented
- Relationship Building and Management
- Team Leadership
- Decision Making
Timeline
Digital Personal Shopper
Walmart
10.2023 - 02.2024
Transportation Manager
J.B. Hunt
02.2022 - 05.2023
Intern
Techno Goober
04.2019 - 08.2019
General Manager/Co-Owner
Eastern Shore Cleaning
01.2015 - 01.2022
Cashier Assistant
Food Lion
01.2015 - 01.2017
Associate of Applied Science - Computer Information Systems
Delaware Technical And Community College - Owens
Bachelor of Science - Business Administration
Bridgewater College