Davandre Maitland
Service Technician
Eastlake,OH
Summary
Detail-oriented professional looking for employment and offering several years of experience in [Type] arena. Proficient in diagnosing, repairing, maintaining and configuring automated equipment. Adept at performing quality checks, implementing and integrating changes and adhering to standard operating procedures. Specialties include problem solving and improving customer satisfaction.
Overview
2
2
years of post-secondary education
5
5
years of professional experience
Work History
Robotics Technician
Cushman & Wakefield Services Corp.
Euclid, OH
08.2019 - Current
- Installed, programmed or repaired programmable controllers, robot controllers and end-of-arm tools.
- Responded to emergency system repairs and maintained regular service schedules for all job-related machines to optimize performance.
- Tested assembly unit operation each day and performed troubleshooting to identify malfunctions.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment.
Line Service Technician
Avflight Corp.
Akron, OH
06.2018 - 06.2019
- Inspected all products for quality and optimum performance.
- Performed minor repairs on equipment and administered product changeovers.
- Maintained and operated automated manufacturing equipment, including Forklift and GPU.
- Adjusted equipment and troubleshot issues.
- Worked with all types of weather and ground conditions.
- Completed troubleshooting of malfunctions and diagnosed issues.
- Operated tools, equipment and machinery according to safety standards.
AMI Meter Technician
Grid One Solutions Inc.
Aston, PA
06.2016 - 07.2017
- Checked accuracy of meters against previous data and kept detailed reports of inconsistencies.
- Repaired non-functioning meters and tested to verify operational status.
- Attended safety meetings and took part in safety awareness trainings and programs.
- Monitored daily routes for safety and efficiency to over [Number] properties.
- Increased customer satisfaction rates by 15% through effectively communicating meter statuses and functionality with customers.
Front of House Manager
Footprints Cafe
Brooklyn, NY
02.2014 - 03.2015
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Drove excellent customer service through coaching, role modeling and incorporating customer feedback to reinforce and improve quality of service.
- Planned events from concept to completion by responding to event inquiries, establishing budgets and designing customized menus.
- Managed inventory through effectively ordering and stocking uniforms, linens, beverages and front of house supplies.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Handled complaints, settled disputes and resolved grievances to maintain customer satisfaction.
Education
Associate of Science - Avionics Maintenance Technology
Aviation Institute of Maintenance - Philadelphia
Philadelphia, PA 05.2018 - 06.2018
Bachelor of Science - Aviation Management
National American University - Rapid City
Rapid City, SD 05.2020 - 12.2021
Skills
Equipment troubleshooting
Machine maintenance
Computer proficiency
Project Management
Organization and Time management
Analytical skills
Timeline
Bachelor of Science - Aviation Management
National American University - Rapid City
05.2020 - 12.2021
Robotics Technician
Cushman & Wakefield Services Corp.
08.2019 - Current
Line Service Technician
Avflight Corp.
06.2018 - 06.2019
Associate of Science - Avionics Maintenance Technology
Aviation Institute of Maintenance - Philadelphia
05.2018 - 06.2018
AMI Meter Technician
Grid One Solutions Inc.
06.2016 - 07.2017
Front of House Manager
Footprints Cafe
02.2014 - 03.2015