DAVAREA GILMORE
Charlotte,NC
Summary
Highly motivated employee who adapts well working unsupervised, quickly to master new skills with a driven desire to take on new challenges. I am looking to advance my career in Mecklenburg County. Some strong qualities include: strong work ethic, adaptability, and exceptional interpersonal skills looking to enhance the quality of life through environmental stewardship and economic vitality.
Overview
20
20
years of professional experience
Work History
Level 2 Technician
Mecklenburg County
Charlotte, NC
01.2024 - Current
- Entry level position in the Solid Waste field operations and monitored incoming materials at the North Mecklenburg Recycling Center for safe acceptance and disposal.
- Performed manual labor following all safety rules and regulations.
- Processed residential household hazardous waste, including inspection of containers and packages.
- Identified, classified, and prepared shipment for dangerous goods in accordance with safety regulations.
- Sorted and directed materials to the proper location for proper transport.
- Load/unload material from vehicles using equipment and manually.
- Directed traffic for heavy equipment operators.
- Operated the Terex, CAT, and front-end loader to complete internal and external needs as assigned.
- Provided, demonstrated, and promoted high caliber customer satisfaction by resolving problems with knowledgeable and friendly service.
- De-escalated problematic customer concerns while maintaining a calm, friendly demeanor.
- Worked as a team to ensure all operations were followed on a daily basis, including providing spot checks and closing procedures.
- Moved furniture, stacked televisions, removed freon from ac appliances.
- Maintained a clean workstation/center.
- Performed general groundskeeping work.
Material Handler
FedEx Express
Charlotte, NC
04.2022 - 10.2024
- Organized warehouse inventory according to warehouse plan.
- Utilized forklift to move inventory items.
- Packed merchandise into boxes and containers in preparation for safe shipment.
- Used scanners to track parcel information, condition, or receipt.
- Protected company inventory by maintaining and organizing storage areas.
- Checked incoming deliveries for quality and quantity to promptly identify damage or issues pertaining to orders.
- Unloaded cargo from trucks with mechanized equipment.
- Identified, classified, and segregated dangerous goods according to regulations.
- Conducted regular inspections of containers and packages containing dangerous goods.
- Performed quality control checks to ensure accuracy of documents related to dangerous goods shipments.
Level 3 Technician
Mecklenburg County
Charlotte, NC
08.2019 - 03.2022
- Provided, demonstrated, and promoted high caliber customer satisfaction by resolving problems with knowledgeable and friendly service.
- De-escalated problematic customer concerns while maintaining calm, friendly demeanor.
- Operated front end loader, Terex, and Cat to move dirt and different base materials.
- Conducted safety inspection checks (pre-trip and post-trip) on all equipment.
- Accurately completed reports as defined in the company policies.
- Positioned or moved loads in response to hand or audio signals from crew members.
- Followed safety regulations while operating equipment to achieve safe conduct.
- Kept work areas clean, neat, and organized for optimal productivity and worker safety.
- Operated forklift and pallet jack to transport heavy loads.
- Followed correct procedures for handling, transporting, and disposing of new and recycled materials.
- Sorted recycled and recyclable materials into various areas for further processing, transportation, or repurposing.
- Collected and sorted recyclable hazardous materials into containers.
- Instructed general public on where to put drop-offs based on observable quality and types of materials identified.
- Handled hazardous materials such as coolant using specialized tools and machines to protect people, equipment, and environmental areas.
- Assisted with customer requests and answered questions to improve satisfaction.
- Disposed of debris and hazardous materials properly to avoid contamination.
- Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
- Prepared labels, placards, shipping papers and other documents required for shipping dangerous goods safely.
- Identified, classified, and segregated dangerous goods according to regulations.
- Assisted with the preparation of manifest documents for dangerous goods shipments and assisted work operation moving 40 yard dumpsters with roll-off dumpster trucks.
High Lift Operator
Jetstream Ground
Charlotte, NC
08.2015 - 08.2019
- Followed safety procedures while operating high lift machinery.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Removed trash from aircraft.
- Direct high lift truck to aircraft doors to service aircraft.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Inspected aircraft cabins for cleanliness prior to departure of flights.
- Worked closely with air traffic controllers in order to maintain smooth operations on the ramp.
Utility Technician 2
Charlotte Water
Charlotte, NC
07.2005 - 07.2015
- Assisted with the installation of underground utilities such as sewer lines and water mains.
- Repaired water and sewer lines.
- Used power tools, jackhammer, street saw,air compressor, tamper.
- Used hand tools to uncover and repair underground utilities.
- Manhole entry to remove debris
- Setting up traffic control to reroute traffic.
- Controlled traffic passing near, in or around work zones.
- Managed inventory and supplies to ensure materials were available when needed.
- Performed routine inspections on all heavy machinery prior to use.
- Operated multiple pieces of heavy equipment in a safe and efficient manner.
- Backhoe, Front end loader, Skid steer, Kubota, Bush hog, and Komatsu.
- Operated equipment used for sewer line cleaning.
- Jetter machine, Easement machine, Robotic rodder machine.
- Drove and operated a variety of trucks.
- Vactor truck, Dump truck, Tandem truck, and Aqua tech truck.
- Worked on call responding to emergency calls at anytime of the day.
- Loaded and unloaded trucks with construction materials such as gravel, sand, and asphalt.
- Transported materials from one site to another using off-road vehicles.
- Loaded and moved dirt, rocks, equipment and materials.
- Positioned or moved loads in response to hand or audio signals from crew members.
Education
GED -
Central Piedmont Community College
Charlotte, NC10.2005
References
Available upon request.
Skills Certifications
- Customer Service driven / focused (both internally & externally)
- Forklift Certified
- Material Handling
- Familiar with site layout of other Solid Waste Recycling Centers / Operations
- Knowledge of OSHA Regulations & Safety, and knowledgeable of state traffic laws
- Hazardous Materials Handling
- Preparation of necessary paperwork (pre-trip, post-trip, bin logs, customer counts, etc.)
- Spill Containment Techniques
- Heavy Equipment Operation
- Class A CDL N-Tank Endorsement
- Successfully load and unload trucks
- Stack, shrink wrap, and prepare shipments
- Emergency Management Systems Safety Training
- Site Prep (opening, closing, inclement weather, emergencies, construction, etc.)
- RCRA Certification
Timeline
Level 2 Technician
Mecklenburg County
01.2024 - Current
Material Handler
FedEx Express
04.2022 - 10.2024
Level 3 Technician
Mecklenburg County
08.2019 - 03.2022
High Lift Operator
Jetstream Ground
08.2015 - 08.2019
Utility Technician 2
Charlotte Water
07.2005 - 07.2015
GED -
Central Piedmont Community College