Shiloh Lewis
Wilmington
Summary
Results-driven technical professional with strong expertise in troubleshooting, diagnostics, and system maintenance. Adept at collaborating with teams to achieve optimal performance and adapt to changing requirements. Skilled in hardware support, complex breakdowns, and ensuring seamless operations. Known for reliability and focus on delivering measurable outcomes.
Overview
11
11
years of professional experience
Work History
Level 2 Technician
Amazon
Wilmington, OH
02.2024 - Current
- Diagnosed technical issues to ensure optimal system performance and minimize downtime.
- Implemented hardware upgrades, enhancing overall operational efficiency and user experience.
- Collaborated with cross-functional teams to resolve complex technical problems effectively.
- Provided training and support to junior technicians, fostering skill development and knowledge sharing.
- Leads PDM team with ultrasound.
Volunteer Firefighter
Port William Fire Department
Port William, OH
08.2018 - Current
- Responded to emergency calls, providing rapid assistance during fires and rescue operations.
- Operated firefighting equipment, ensuring proper functionality and readiness for emergencies.
- Conducted safety inspections on fire apparatus, maintaining compliance with operational standards.
- Trained new volunteers on firefighting techniques and safety protocols, enhancing team effectiveness.
- Collaborated with community organizations to promote fire safety awareness programs and initiatives.
- Led drills and simulations, improving response times and team coordination during emergencies.
- Analyzed incident reports to identify trends, implementing strategies for improved emergency response.
- Developed training materials that addressed evolving firefighting techniques and safety regulations.
Commercial Garage Door Tech
Fairborn Equipment Co
Lebanon, OH
11.2017 - Current
- Duties: Dock and Door Installation & Repair
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Maintenance Technician
LGSTX Services
Wilmington, OH
02.2022 - 02.2024
- Conducted routine inspections and preventative maintenance on Conveyers
- Diagnosed mechanical issues and performed repairs on equipment to minimize downtime.
- Collaborated with team members to develop efficient maintenance schedules for facility operations.
- Implemented safety protocols and trained staff on proper equipment handling procedures.
- Mentored junior technicians, fostering skill development and promoting best practices in maintenance tasks.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Plumber Pipefitter
Weller's Plumbing & Heating
Greenfield, OH
08.2015 - 11.2017
- Duties: Plumbing
- Installed and repaired piping systems for industrial applications, ensuring compliance with safety standards.
- Collaborated with engineers to interpret blueprints and specifications for plumbing installations.
- Operated welding equipment to join metal pipes and components, enhancing system durability.
- Conducted regular inspections of piping systems, identifying issues and implementing corrective measures.
- Trained junior pipefitters in best practices for installation techniques and safety protocols.
- Optimized workflows by streamlining processes for material handling and job site organization.
- Coordinated with project managers to ensure timely completion of installation projects within budget constraints.
Press Operator
L&L Foods
Wilmington, OH
05.2015 - 08.2015
- Operated press machinery to produce high-quality food products efficiently.
- Monitored production processes to maintain safety and quality standards.
- Conducted routine maintenance on equipment to minimize downtime and ensure optimal performance.
- Trained new operators on safe machine operation and standard procedures.
- Implemented workflow improvements to enhance production efficiency and reduce waste.
- Documented production metrics accurately to facilitate compliance with company policies and regulations.
- Collaborated with team members to troubleshoot equipment issues promptly, ensuring uninterrupted operations.
Education
Diploma -
Clinton Massie High School
Clarksville, OH05.2010
No Degree - Maintenance
Reliability Solutions
Grand Rapids, MI10-2023
No Degree - CCP299: STUDIO 5000 LOGIX DESIGNER LEVEL 1
Rockwell Automation
Milwaukee, WI10-2022
No Degree - TECHNICIAN-LEVEL EMERGENCY RESPONSE
The University of Findlay
Findlay, OH02-2019
No Degree - Airborne Ultrasound Level I
UE Systems INC
Elmsford, NY01-2025
No Degree - Firefighter 1 Advanced
Warren County Career Center
Waynesville, OH03-2017
No Degree - Emergency Medical Technician
Warren County Carrer Center
Lebanon, OH02-2021
Skills
- Technical support expertise
- Operating system proficiency
- Wireless networking
- Remote support capabilities
- Hardware installation
- Hand tool proficiency
- Precision alignment
- Heavy machinery operation
- System diagnostics
- Mechanical aptitude
- Electrical
- Conveyor belt repair
- Belt splicing techniques
- Preventative maintenance
- Teamwork and collaboration
- Problem-solving
- Time management
- Basic life support
- Ultrasound equipment operation
Timeline
Level 2 Technician
Amazon
02.2024 - Current
Maintenance Technician
LGSTX Services
02.2022 - 02.2024
Volunteer Firefighter
Port William Fire Department
08.2018 - Current
Commercial Garage Door Tech
Fairborn Equipment Co
11.2017 - Current
Plumber Pipefitter
Weller's Plumbing & Heating
08.2015 - 11.2017
Press Operator
L&L Foods
05.2015 - 08.2015
Diploma -
Clinton Massie High School
No Degree - Maintenance
Reliability Solutions
No Degree - CCP299: STUDIO 5000 LOGIX DESIGNER LEVEL 1
Rockwell Automation
No Degree - TECHNICIAN-LEVEL EMERGENCY RESPONSE
The University of Findlay
No Degree - Airborne Ultrasound Level I
UE Systems INC
No Degree - Firefighter 1 Advanced
Warren County Career Center
No Degree - Emergency Medical Technician
Warren County Carrer Center