Dave Dodin
Orange,NJ
Summary
- Dedicated and customer-focused individual seeking a challenging role where I can leverage my strong communication, teamwork, and exceptional service skills to enhance the overall experience.
- Proven ability to provide outstanding customer service to ensure guest satisfaction.
- Proficient in POS systems, order accuracy, and cash handling procedures.
- Expertise in maintaining a clean and sanitized workspace according to food safety standards.
- Strong teamwork and collaboration skills to excel in a fast-paced environment.
- Excellent problem-solving abilities and adaptability during peak hours.
Flexible hard worker ready to learn and contribute to team success.
Overview
3
3
years of professional experience
Work History
Flight Finalizer
[Gate Gourmet]
[Newark, NJ]
05.2022 - Current
- Check food carts before sending them to the aircraft to ensure everything is properly made
- Supported kitchen staff with food prep, contributing to a smooth workflow
- Upheld strict hygiene protocols, promoting food safety and minimizing risks
- Assisted the team during peak hours with various tasks to ensure efficient operations.
Host
Kinya
West Orange, NJ
04.2022 - 07.2023
- Managed reservations effectively and greeted guests with a friendly demeanor
- Coordinated seating arrangements efficiently, optimizing table turnover
- Answered inquiries over the phone and provided essential information to prospective diners
- Ensured a tidy and inviting host/hostess station, setting the tone for the restaurant.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Server
[Suite 704]
[Brooklyn, NY]
03.2021 - 04.2022
- Welcomed patrons with warmth and professionalism, enhancing their dining experience
- Demonstrated strong menu knowledge and recommended specials to increase sales
- Delivered exceptional service, resulting in consistent positive feedback and customer loyalty
- Accurately processing payments, maintained an organized cash drawer, and ensured the accuracy of bills.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Accurately recorded orders on cash register and point-of-sale system.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Provided exceptional service to high volume of daily customers.
Education
High School Diploma -
Manhattan Comprehensive Night And Day High School
New York, NY06-2021
Skills
- Strong Work Ethic
- Issue Resolution
- Strong multitasking and adaptability in a high-pressure environment
- Attention to detail and commitment to cleanliness and food safety
- Team player with excellent communication and problem-solving skills
- Quick learner with a passion for the restaurant industry
- Problem-Solving
- Analytical and Critical Thinking
References
Available upon request.
Languages
French
Native/ Bilingual
Timeline
Flight Finalizer
[Gate Gourmet]
05.2022 - Current
Host
Kinya
04.2022 - 07.2023
Server
[Suite 704]
03.2021 - 04.2022
High School Diploma -
Manhattan Comprehensive Night And Day High School