
Highly knowledgeable Insurance professional with deep understanding of the insurance process, running a Catastrophe operation, and knowing what it takes to have a heathy thriving claims department, with over 25 years of claims experience, the majority in leadership. Strong record of building and maintaining client relationships through exceptional customer service, strategic advice, and problem-solving capabilities. Previous roles contributed significantly to know how to deliver good customer service to the insured and paid what is owed within the company and state parameters.