Dave Kauffman
Shawnee,KS
Summary
Detail-oriented Task Supervisor with a strong track record in managing high-performing teams. Skilled in training, workflow optimization, and quality assurance, contributing to consistent top rankings among peers. Committed to fostering collaboration and operational efficiency.
Overview
13
13
years of professional experience
Work History
Data Collection Center Task Supervisor- CES
Titan Technologies/ORI/L3
Kansas City, MO
02.2013 - Current
- Supervises and monitors performance for team of interviewers. Team ranked number one or two in performance amongst eight teams.
- Ensures interviewers have completed the required training certifications prior to working independently.
- Performs quality control activities to ensure compliance with BLS requirements.
- Tests new software and procedures related to supervisory and managerial tasks and provides feedback to Task Manager.
- Serves as the liaison between interviewers and contractor management
- Supervises and monitors performance for teams of interviewers.
- Ensures interviewers have completed the required training certifications prior to working independently.
- Performs quality control activities to ensure compliance with BLS requirements.
- Tests new software and procedures related to supervisory and managerial tasks and provides feedback to Task Manager.
- Serves as the liaison between interviewers and contractor management
- Oversaw daily operations, ensuring adherence to safety protocols and quality standards.
- Trained and mentored new team members on operational procedures and best practices.
- Streamlined workflow processes, enhancing productivity and reducing downtime across teams.
- Coordinated resource allocation to optimize project timelines and operational efficiency.
- Supervises and monitors performance for teams of interviewers.
- Ensures interviewers have completed the required training certifications prior to working independently.
- Performs quality control activities to ensure compliance with BLS requirements.
- Tests new software and procedures related to supervisory and managerial tasks and provides feedback to Task Manager.
- Serves as the liaison between interviewers and contractor management.
Education
Bachelor of Science - Business Administration And Management
Viterbo College
La CrosseAssociate of Arts - Marketing
Southwest Wisconsin Technical College
Fennimore, WINo Degree - Certification: Supervisory Management
Southwest Wisconsin Technical College
Fennimore, WISkills
- Work prioritization
- Employee training
- Task delegation
- Deadline oriented
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Problem-solving abilities
- Reliability
- Organizational skills
- Excellent communication
- Microsoft office
- Team management
- Task prioritization
- Self motivation
- Time management abilities
- Data analysis
- Recruitment and hiring
Timeline
Data Collection Center Task Supervisor- CES
Titan Technologies/ORI/L3
02.2013 - Current
Bachelor of Science - Business Administration And Management
Viterbo College
Associate of Arts - Marketing
Southwest Wisconsin Technical College
No Degree - Certification: Supervisory Management
Southwest Wisconsin Technical College