Dave Tomlinson
Phoenixville,PA
Summary
Dedicated and community-minded professional recently relocated to Phoenixville, seeking employment at a local establishment. With six years of experience at Chick-fil-A, including a managerial role, I bring strong customer service, leadership, and reliability. While I work full-time as a high school educator, I'm eager to contribute my time and energy to a business I can grow with during the school year and summer months.
Overview
6
6
years of professional experience
Work History
Team Leader Manager
Chick-fil-A
05.2016 - 09.2019
- Resolved customer service issues by finding immediate solutions and ensuring a positive experience.
- Empowered employees to take ownership of their roles by delegating tasks appropriately, resulting in heightened job satisfaction.
- Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
- Fostered healthy workplace culture in which employees worked diligently, smiled often, developed friendships, and supported each other.
Certified Trainer
Chick-fil-A
02.2015 - 05.2016
- Personally mentored over 20 new hires, resulting in stronger staff development and increased productivity.
- Increased trainee performance by implementing practical, innovative activities during training sessions.
Customer Service
Chick-fil-A
06.2013 - 02.2015
- Delivered exceptional customer service and supported positive brand experience.
- Took initiative to learn new positions, provide support to team, and invest in workplace culture.
Education
Masters of Education - English Education
American College of Education
Indianapolis, IN03-2026
Bachelor of Science - Secondary English Education
Cairn University
Langhorne, PA05.2019
Skills
- Order accuracy
- Excellent communication
- Detail-oriented
- Safe food handling
- Professionalism
- Guest relations management
Additional Work Experience
North Penn School District - High School English Teacher
Lansdale, PA · 08/2022 -Current
- Creates a positive classroom environment in which all students feel valued and respected
- Evaluates student work fairly and consistently, offering detailed feedback to guide future improvement efforts
- Ensure that students are prepared well for state assessments, resulting in the highest mark ("Above Average" proficiency) on the Keystone Literary Exam in 2023 and 2024.
Central Bucks School District - High School English Teacher
Doylestown, PA · 08/2019 -06/2022
- Managed classroom behavior effectively, implementing consistent expectations and consequences for all students.
- Boosted students'' reading and writing skills through targeted lessons, group activities, and individualized support.
- Served as a positive role model for students, demonstrating respect, empathy, and professionalism in all interactions.
Timeline
Team Leader Manager
Chick-fil-A
05.2016 - 09.2019
Certified Trainer
Chick-fil-A
02.2015 - 05.2016
Customer Service
Chick-fil-A
06.2013 - 02.2015
Masters of Education - English Education
American College of Education
Bachelor of Science - Secondary English Education
Cairn University
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