Dave Willcutt
Hemet
Summary
Dynamic Warehouse Lead with a proven track record at JRC Engineering, enhancing safety protocols and reducing workplace accidents. Skilled in employee training and performance improvement, I streamlined shipping operations, boosting customer satisfaction. Adept at problem-solving and fostering strong client relationships, I consistently drive sales growth and operational efficiency.
Overview
20
20
years of professional experience
Work History
Warehouse Lead
JRC Engineering
Perris, CA
03.2006 - Current
- Implemented safety protocols for warehouse staff, reducing workplace accidents and injuries.
- Trained new employees on warehouse procedures, ensuring consistency in performance across the team.
- Reduced errors in shipped orders with thorough quality checks and proper documentation.
- Streamlined shipping operations for faster order fulfillment and better customer satisfaction.
- Collaborated with other departments to resolve any shipping issues or discrepancies promptly.
- Conducted regular audits of outgoing shipments, identifying areas for improvement and implementing corrective actions.
- Continuously reviewed industry best practices and emerging technologies to identify potential improvements in warehouse operations.
Inside Sales Representative
JRC Engineering
Perris, CA
03.2006 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Education
High School Diploma -
Ontario High School
Ontario, CANo Degree - Pastoral Ministry
Nazarene Bible College
Orange, CASkills
- Supervisory experience
- Time management
- Customer service
- Order picking
- Shipping and receiving
- Problem-solving
- Equipment operation
- Performance improvement
- Warehouse operations
- Employee training
- Inventory cycle counting
- Data entry
Languages
English
Native or Bilingual
Timeline
Warehouse Lead
JRC Engineering
03.2006 - Current
Inside Sales Representative
JRC Engineering
03.2006 - Current
High School Diploma -
Ontario High School
No Degree - Pastoral Ministry
Nazarene Bible College