Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dave Willcutt

Hemet

Summary

Dynamic Warehouse Lead with a proven track record at JRC Engineering, enhancing safety protocols and reducing workplace accidents. Skilled in employee training and performance improvement, I streamlined shipping operations, boosting customer satisfaction. Adept at problem-solving and fostering strong client relationships, I consistently drive sales growth and operational efficiency.

Overview

20
20
years of professional experience

Work History

Warehouse Lead

JRC Engineering
Perris, CA
03.2006 - Current
  • Implemented safety protocols for warehouse staff, reducing workplace accidents and injuries.
  • Trained new employees on warehouse procedures, ensuring consistency in performance across the team.
  • Reduced errors in shipped orders with thorough quality checks and proper documentation.
  • Streamlined shipping operations for faster order fulfillment and better customer satisfaction.
  • Collaborated with other departments to resolve any shipping issues or discrepancies promptly.
  • Conducted regular audits of outgoing shipments, identifying areas for improvement and implementing corrective actions.
  • Continuously reviewed industry best practices and emerging technologies to identify potential improvements in warehouse operations.

Inside Sales Representative

JRC Engineering
Perris, CA
03.2006 - Current
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.

Education

High School Diploma -

Ontario High School
Ontario, CA

No Degree - Pastoral Ministry

Nazarene Bible College
Orange, CA

Skills

  • Supervisory experience
  • Time management
  • Customer service
  • Order picking
  • Shipping and receiving
  • Problem-solving
  • Equipment operation
  • Performance improvement
  • Warehouse operations
  • Employee training
  • Inventory cycle counting
  • Data entry

Languages

English
Native or Bilingual

Timeline

Warehouse Lead

JRC Engineering
03.2006 - Current

Inside Sales Representative

JRC Engineering
03.2006 - Current

High School Diploma -

Ontario High School

No Degree - Pastoral Ministry

Nazarene Bible College
Dave Willcutt