Davey Cutler
Denver,CO
Overview
16
16
years of professional experience
Work History
Inbound Dispatcher
Haney Freightways D.B.A. CargoRx Dry Capacity
Commerce City, CO
03.2016 - Current
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Facilitated smooth transitions between shifts by properly documenting unresolved calls and ongoing incidents.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Brokerage Manager/Delivery Driver Manager
Load to Ride / Onestop Freightways
Denver, CO
01.2014 - 03.2016
- Enhanced client retention rates through timely resolution of issues and proactive relationship management efforts.
- Improved operational efficiency with the development of new policies and procedures for brokerage staff.
- Managed risk exposure by implementing robust compliance measures and adhering to industry regulations.
- Drove process improvements that streamlined workflows, reducing errors and increasing overall productivity.
Driver Manager/Assistant Logistics Manager
Western Freightways, LLC
Denver, CO
01.2009 - 05.2015
- Addressed driver communications and provided required data to drivers.
- Coordinated with drivers to organize timely pickup and delivery.
- Improved communication between drivers and dispatchers by implementing a reliable messaging system for timely updates.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
Manhattan Comprehensive High School
New York, NY06-1992
Skills
- Customer service
- Data entry
- Decision-making
- Active listening
- Customer relations
- Route planning
Timeline
Inbound Dispatcher
Haney Freightways D.B.A. CargoRx Dry Capacity
03.2016 - Current
Brokerage Manager/Delivery Driver Manager
Load to Ride / Onestop Freightways
01.2014 - 03.2016
Driver Manager/Assistant Logistics Manager
Western Freightways, LLC
01.2009 - 05.2015
High School Diploma -
Manhattan Comprehensive High School