DAVIA A. HOPKINS
Waterford,St. Catherine
Summary
Results-driven professional with exceptional problem-solving abilities, proven track record of driving business growth, and enhancing operational efficiency. Committed to continuous learning and contributing to team success through innovative solutions and collaboration.
Overview
17
17
years of professional experience
Work History
General Manager
D&R Auto Parts
03.2020 - Current
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Supervisor
Ky’s Grill
03.2023 - 05.2023
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Restaurant Supervisor
Rainforest Seafoods
01.2016 - 01.2020
- Ensured compliance with health and safety regulations in the kitchen, storage areas and dining area.
- Assigned duties and shifts to restaurant staff according to workload requirements.
- Trained new employees on restaurant policies and procedures.
- Monitored food supplies, ordered necessary items to maintain adequate stock levels.
- Resolved customer complaints regarding food quality or service issues promptly and courteously.
Inventory Clerk
Caterers In Motion
01.2013 - 01.2016
- Maintained accurate records of all incoming and outgoing stock items.
- Managed the ordering, receiving, storing, and distribution of goods in accordance with company policies.
- Verified accuracy of invoices against purchase orders and resolved discrepancies.
- Performed daily cycle counts and conducted physical inventory audits.
Inventory Clerk, dispatcher, Assistant Supervisor
Goddard Catering Service
10.2007 - 06.2013
- Checking and balancing of stock, ordering of goods
- Organizing delivery team and dispatching of goods
- Set shift rotation, organize day to day operations of the business and watch over staff
Education
Data Operations Clerk - Tech. Industry
Vocational Training Development Institution
01.2011
Accounting Level 1 Certificate - Business
Stony Hill H.E.A.R.T. Academy
01.2006
Caribbean Examination Council (CXC) - CSEC - Accounts - 3, Principle Of Business – 2
Brown's Town High School
01.1999
Skills
- Microsoft Office Suite
- Schedule Management
- Business Administration
- Service Quality Improvement
- Supply Chain Management
- Leadership and team building
- Staff Supervision
References
- Cleoni Blair, 876-865-4303, cblair@rainforestseafoods.com, Manager
- Rae Bernard, 876-502-2820, bernardconroyrae@yahoo.com, Entrepreneur, Managing Director of Hot Rad Auto
Timeline
Supervisor
Ky’s Grill
03.2023 - 05.2023
General Manager
D&R Auto Parts
03.2020 - Current
Restaurant Supervisor
Rainforest Seafoods
01.2016 - 01.2020
Inventory Clerk
Caterers In Motion
01.2013 - 01.2016
Inventory Clerk, dispatcher, Assistant Supervisor
Goddard Catering Service
10.2007 - 06.2013
Data Operations Clerk - Tech. Industry
Vocational Training Development Institution
Accounting Level 1 Certificate - Business
Stony Hill H.E.A.R.T. Academy
Caribbean Examination Council (CXC) - CSEC - Accounts - 3, Principle Of Business – 2
Brown's Town High School
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